Editing Donation Campaigns and Designations
When a supporter makes a contribution through Fundraise Up, they agree to provide funds to a specified Campaign (and Designation, if applicable). Fundraise Up offers the flexibility to edit these details after the donation has been made.
Ability to Edit Donations
Fundraise Up's dashboard interface includes an Edit option on Donations and Recurring Plans, allowing administrators to modify a donation's Campaign and Designation. This feature is particularly useful when supporters explicitly request to redirect their funds.
How to Edit Campaign or Designation
- Navigate to the donation or recurring plan page in your Fundraise Up dashboard.
- Look for the 'Donation' or 'Recurring plan' section.
- Click on the "Edit" button within this section.
- Modify the Campaign or Designation as needed.
- Save your changes.
Implications of Editing
- CRM Sync: Updating the Campaign or Designation will automatically trigger a resync of the donation to any connected CRM that has automatic sync enabled.
- Recurring Plans: When changing the Campaign or Designation of a recurring plan, you have the option to update previous installments or only apply the change to future donations.
- Receipt Reissue: Changing a donation's designation will result in the reissuing of the donation receipt.
Related articles
This guide explains how to update a supporter's email address in Fundraise Up. You might need to do this if a supporter entered their email incorrectly during the checkout process.
Important Notes
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