Impact of Updating a Donor's Email Address on Donor Portal Access
The Donor Portal is a valuable feature provided by Fundraise Up that allows supporters to manage their recurring plans, update their payment information, and view their donation history.
Automatic Synchronization
When you modify a supporter's email address in your Fundraise Up dashboard, the following synchronization process occurs:
- Donor Portal Update:
- The supporter's email address is automatically updated in the Donor Portal.
- The change takes effect immediately, and the supporter can access their account using the new email address.
- Donation History Preservation:
- All previous donations associated with the supporter's old email address remain linked to their account.
- The supporter's donation history in the Donor Portal will continue to display all contributions, regardless of the email address used at the time of the donation.
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Fundraise Up provides a Donor Portal feature that allows supporters to manage their contributions and personal details effortlessly. A critical aspect of the Donor Portal is the login session management,