Understanding Micro-Deposits in Fundraise Up

When Are Micro-Deposits Used?

Micro-deposits are used within the context of Automated Clearing House (ACH) or Pre-Authorized Debit (PAD) transactions when supporters choose to make their contributions. This unique process involves supporters providing their own account numbers as a way to facilitate their donation instead of requiring them to log into their bank accounts.

How Micro-Deposits Work

1. Deposit Process:
   • Stripe sends either two small amounts (less than $1) or a single amount with a unique 6-digit descriptor code to the supporter's bank account.
   • The statement descriptor typically reads "ACCTVERIFY".
2. Timing:
   • Micro-deposits usually take 1-2 business days to appear in the supporter's account.
3. Verification:
   • Supporters must verify their account ownership by entering the deposited amounts or the descriptor code.
   • This can be done via the "Verify amounts" button provided in an email or through their Donor Portal.
4. Attempts:
   • Supporters have 3 attempts for amount-based micro-deposits or 10 attempts for descriptor-based micro-deposits to complete the verification.
5. Completion:
   • Once verified, the transaction process begins.