Pricing FAQ

1. Are there any contracts or setup fees required?

No, there are no contracts or setup fees required to use Fundraise Up.

2. Is there a monthly fee?

No, there is no monthly fee.

3. How much does Fundraise Up cost?

Fundraise Up charges a per-transaction fee based on a percentage of each transaction.

4. Do you offer volume-based discounts?

As organizations grow in volume, our team is open to discussing pricing options.

5. How much does an organization pay for a transaction?

Fundraise Up charges a static fee for every donation:

• The standard fee for all money-based donations is 4%.
• The standard fee for cryptocurrency donations is 5%.

In addition to the Fundraise Up fee, organizations are charged by payment processors (Stripe, PayPal, or Gemini). With the nonprofit discount, qualifying organizations can enjoy a reduced Stripe transaction fee of 2.2% + $0.30 and a reduced PayPal transaction fee of 1.99% + $0.49 per transaction.

6. How is the transaction fee coverage calculated for supporters?

The system uses an algorithm that considers multiple factors to calculate the fee coverage amount. The calculated amount is not precise and does not equal the actual transaction costs because the fee coverage is calculated before the supporter chooses the payment method. On average, 92% of supporters choose to cover transaction costs, making fundraising virtually cost-free.

7. What if our organization is located in a country where Stripe's automatic fee deduction isn't available?

In such cases (for example, in Mexico and Brazil), Fundraise Up sends a monthly invoice for the fees from all donations received in the previous month.

8. How do organizations receive their funds?

Funds are sent immediately through your connected payment processor account. Fundraise Up never holds your funds.