Understanding Venmo Availability on Mobile Devices
Venmo, a popular mobile payment service owned by PayPal, allows users to send and receive money quickly and easily. When using Fundraise Up, you may have noticed that Venmo is not always available as a payment option for supporters accessing your donation page through a mobile device.
PayPal's Limitation on Venmo
The unavailability of Venmo as a payment option on mobile devices is due to a limitation imposed by PayPal, the parent company of Venmo. According to PayPal's policies, Venmo can only be accessed through specific web browsers on mobile devices:
- iOS Devices: Supporters using iOS devices, such as iPhones or iPads, must access Venmo through the Safari web browser.
- Android Devices: Supporters using Android devices must access Venmo through the Google Chrome web browser.
This limitation applies to all merchants and platforms, including Fundraise Up, that offer Venmo as a payment option.
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