Benefits of using Virtual Terminal
Virtual Terminal is a built-in Fundraise Up Dashboard tool that lets you process donations directly from your account, including in-person and phone donations.
When to use Virtual Terminal
Virtual Terminal excels in various fundraising scenarios where direct donation processing is needed. You can efficiently handle donations during telethons and call center campaigns, process gifts collected during door-to-door fundraising, and manage major giving transactions during in-person events.
Simplified donation processing
Virtual Terminal streamlines the donation process with its intuitive interface. You can process donations more quickly than through standard checkout methods, and the simplified design means minimal staff training is required.
Enhanced payment flexibility
Process card-based donations with optional CVC/CVV verification, and use stored payment information for supporters who already donated to your organization. The system uses Mail Order/Telephone Order (MOTO) processing, which bypasses additional verification checks like 3D Secure (3DS).
Advanced scheduling options
Unlike standard donation forms, Virtual Terminal allows you to create recurring plans with future start dates. You can also schedule one-time donations for future processing dates, giving you more control over payment timing.
Improved tracking and security
All donations processed through Virtual Terminal are automatically tagged with a "Virtual Terminal" Source, making tracking easier. This system also mitigates fraud risks by sidestepping common issues such as multiple donations from a single user or multiple payment information errors that might trigger security alerts.
Better donor experience
You can select the supporter's preferred language for both emails and their Donor Portal access, ensuring a personalized experience. The streamlined interface also reduces the time spent processing each donation, creating a more efficient experience for both staff and donors.