Resume a paused recurring plan

Resume a plan in Dashboard

Dashboard does not have a dedicated Resume action for paused plans. Use the payment settings to restore the original schedule:

1. In Dashboard, go to Recurring and open the paused plan.
2. Click Edit payment details.
3. From Starting on, choose any other day.
4. Select the original starting day again.
5. Check the next installment date shown at the bottom of the window.
6. Click Save changes.

Saving the original starting day changes the plan’s status to Active and moves the next installment to the closest matching date in its schedule.

Next installment date

The Edit payment details window shows the resulting next installment date before you save the changes.

For a monthly plan:

• If the current date is May 15 and Starting on is set to the 19th, the next installment is May 19.
• If the current date is May 15 and Starting on is set to the 7th, the next installment is June 7.

For other frequencies, Fundraise Up calculates the next installment using the selected starting day and the plan’s frequency.

Resume a plan in Donor Portal

A supporter can resume a paused recurring plan directly through Donor Portal:

1. Log in to Donor Portal.
2. Open the paused recurring plan.
3. Click Resume.

The plan returns to Active and follows the updated schedule shown in Donor Portal.