Region-specific settings

Organizations in certain countries can request a title from supporters during checkout.

Fundraise Up supports BECS direct debit, which allows Australian supporters to donate directly from their bank account. Funds are transferred to your account automatically and securely.

Fundraise Up generates Australia-compliant donation receipts that meet the requirements of the Australian Taxation Office. Receipts are emailed to supporters and include all required details: donation amount, supporter name, and your organization's name.

The Canada Revenue Agency (CRA) requires registered charities to collect mailing addresses from supporters. To meet this requirement, the address screen in checkout is always displayed, and supporters must provide their address details before completing a donation.

Fundraise Up supports pre-authorized debits, a Canadian payment method that allows supporters to authorize your organization to withdraw donation installments directly from their bank account on a recurring basis.

Supporters who donate to a Canadian organization receive a donation receipt that meets CRA requirements. The receipt includes the supporter's name, donation amount, and your organization's name and registration number, along with a statement confirming the donation is eligible for a tax credit. Receipts are automatically generated in both Canadian English and Canadian French.

Fundraise Up complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Law 25, both of which regulate how personal information is collected, used, and stored in Canada. This includes data access controls and processes for handling individual privacy requests.

Fundraise Up is compliant with the General Data Protection Regulation (GDPR). All data collected through the platform is stored securely, and supporters have the right to access, delete, or opt out of the sharing of their personal information.

Fundraise Up supports iDEAL, a payment method available in the Benelux countries and Germany that allows supporters to donate using their bank credentials. iDEAL is operated by Currence and is the most widely used online payment method in the Netherlands.

Fundraise Up supports SEPA Direct Debit, a payment method available across the Eurozone that allows supporters to donate directly from their bank account.

Strong Customer Authentication is a two-factor payment verification required for online transactions in the United Kingdom and European Union. To complete verification, supporters provide two of the following: something they know (such as a password), something they have (such as a phone or card), or something they are (such as a biometric identifier).

Fundraise Up handles SCA automatically during checkout.

Recurring donations made with Indian-issued cards follow Reserve Bank of India (RBI) regulations. E-mandates are automatically created during checkout and in the Donor Portal, and supporters may be required to complete additional authentication (such as 3D Secure). Banks send pre-debit notifications before each recurring payment.

The following limitations apply to Indian-issued cards:

• Daily recurring plans are not supported.
• Recurring donations over 15,000 INR require supporter confirmation through 3D Secure for each payment.
• One-time donations are supported, but Indian cards cannot be saved for future use.
• The Fundraise Up API does not support recurring donations with Indian-issued cards.
• For Indian Stripe accounts, only INR is supported.

For UK-based organizations, Fundraise Up uses a UK-specific address lookup API and adjusts the order of address fields to match local conventions.

Fundraise Up supports Bacs Direct Debit, a payment method that enables supporters to donate directly from their UK bank account.

Gift Aid is a UK government scheme that allows registered charities to claim an additional 25% on eligible donations. When a supporter donates through Fundraise Up, they can choose to add Gift Aid to their donation.

See the European Union section above. SCA applies to online transactions in both the UK and EU.

Fundraise Up is compliant with the California Consumer Privacy Act (CCPA). US-based organizations and supporters have the ability to access, delete, and opt out of the sale of their personal information in accordance with California's data privacy regulations.