Region-specific features

Fundraise Up supports BECS Direct Debit, enabling Australian supporters to contribute to your organization through a direct debit donation. Funds are then transferred to your account automatically and securely. This payment method provides a convenient way for supporters to make recurring or one-time payments.

Fundraise Up provides Australia-compliant donation receipts that meet the requirements of the Australian Taxation Office. Receipts are generated electronically and emailed to supporters, including all the required details like donation amount, supporter name, payment method, and the name of your organization.

Fundraise Up supports localization of supporter-facing experiences into Canadian English and Canadian French.

A payment method that enables supporters to authorize your organization to withdraw donation installments directly from their bank account on a recurring basis. Fundraise Up's pre-authorized debits feature allows nonprofits to securely collect donations made using this payment method.

When supporters make a donation to a Canadian organization, they will be emailed a donation receipt that meets the requirements of the Canada Revenue Agency (CRA). This receipt includes the supporter’s name, the amount of the donation, and the charitable organization's name and registration number. The receipt also includes a statement that the donation is eligible for a tax credit. Organizations can also view and export a report of all donations and associated donation receipts for their Canadian organization.

Donation receipts are also localized into both Canadian English and Canadian French.

Fundraise Up complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25, both of which regulate how personal information is collected, used, and stored in Canada. The platform includes features that support compliance with these laws, such as data access controls and processes for handling individual privacy requests.

For UK-based organizations, we use a UK-specific address lookup API and modify the order of address fields to optimize the address collection experience for supporters.

A payment method available in the United Kingdom that enables customers to make payments directly from their bank account. Fundraise Up's Bacs Direct Debit feature allows organizations to securely collect donations made using Bacs Direct Debit.

Gift Aid is a UK government scheme that enables UK charities to receive an additional 25% in donations from the UK government. When a supporter makes a donation through Fundraise Up, they can choose to add Gift Aid to their donation.

Fundraise Up supports localization of supporter-facing experiences into British English.

A security measure used to authenticate the identity of online customers when making payments. This authentication is based on two-factor identification, which requires customers to provide two out of three forms of authentication: something they know (like a password), something they have (like a personal device or card), and something they are (like a biometric identifier). SCA helps to protect customers and their payment information from fraud and identity theft.

In the UK, supporters may provide a title (such as "Mr.", "Mrs.", or "Ms.") when making a donation.

Fundraise Up is CCPA compliant, meaning that we have taken all necessary steps to help ensure that organizations and supporters in the US comply with California's data privacy regulations. This includes providing US-based organizations and supporters with the ability to access, delete, and opt-out of the sale of their personal information.

Some European countries require that you collect mailing addresses for supporters. In these cases, Fundraise Up may automatically require the address screen in the Checkout process.

Fundraise Up is compliant with the General Data Protection Regulation (GDPR), which is a European Union law that protects the privacy and security of individuals in the EU. We have implemented measures to ensure that all data collected through our platform is stored securely and that individuals have the right to access, delete, or opt-out of the sharing of their personal information.

A Netherlands-based payment method, available in the Benelux countries and Germany, that enables supporters to donate using their bank credentials. All major Dutch banks are members of Currence, the organization that operates iDEAL, making it the most popular online payment option in the Netherlands with a market share of around 55%.

A payment method available in the European Union. It enables supporters to make donations directly from their bank account. Fundraise Up's SEPA Direct Debit feature allows nonprofits to securely collect donations made using this payment method.

German, Irish, French and Austrian organizations can request a title (such as "Herr.", "Frau.", "Mme." etc.) from their supporters when making a donation.

Fundraise Up allows you to localize supporter-facing experiences into 12 European Union languages.

A security measure used to authenticate the identity of online customers when making payments. This authentication is based on two-factor identification, which requires customers to provide two out of three forms of authentication: something they know (like a password), something they have (like a personal device or card), and something they are (like a biometric identifier). SCA helps to protect customers and their payment information from fraud and identity theft.

Recurring donations made with Indian-issued cards follow Reserve Bank of India (RBI) regulations. E-mandates are automatically created during checkout and in the Donor Portal, and supporters may be required to complete additional factor authentication (such as 3-D Secure). Banks send pre-debit notifications before each recurring payment.

Limitations for Indian-issued cards:

• Daily recurring plans are not supported.
• Recurring donations over 15,000 INR require supporter confirmation through 3-D Secure for each payment.
• Supported currencies: For Indian Stripe accounts, only INR is supported. All other accounts support the following currencies: INR, USD, EUR, GBP, SGD, CAD, CHF, SEK, AED, JPY, NOK, MYR, HKD.
• One-time donations are allowed, but Indian cards cannot be saved for future use.
• Fundraise Up API does not support recurring donations with Indian-issued cards.