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iDEAL

Learn about iDEAL, a common payment method in Western Europe.

iDEAL is a Netherlands-based payment method that allows supporters in the Netherlands, Belgium, Germany and Luxembourg to make donations using their online banking credentials.

iDEAL is the most popular online payment method in the Netherlands, with a share of online transactions close to 55%.

iDEAL redirects supporters to their online banking service to authenticate their payment using two-factor authentication, with an immediate notification about the success or failure of a payment.

Available for supporters in Netherlands, Belgium, Germany, Luxembourg
Accepted currencies EUR
Minimum donation amount €2
Refunds Yes, within 180 days
Recurring giving Yes, using SEPA Direct Debit
Works with Checkout form, Donor Portal

Recurring giving with SEPA

 
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For supporters to be able to create recurring plans when paying with iDEAL, you must also have SEPA enabled as a payment method.

iDEAL is a one-time payment method where supporters are required to authenticate each donation. To use iDEAL for a recurring plan, Fundraise Up charges the supporter 0.01 EUR through iDEAL to collect their bank details. Once the supporter has authenticated the charge, Fundraise Up refunds the charge and stores the supporter’s IBAN in a SEPA Direct Debit payment method. iDEAL is used to process a recurring plan’s first installment, and then SEPA Direct Debit is used as the payment method for subsequent installments. This is why it is necessary to enable SEPA Direct Debit when adding iDEAL as a payment method.

iDEAL is not compatible with daily or weekly recurring giving frequencies. When these frequencies are selected, iDEAL will not be shown as an available payment method in the Checkout form or Donor Portal.

Checkout form flow

 
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View a diagram of the Checkout form flow for iDEAL here, as shown in a Checkout modal.

Country availability

 
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iDEAL will be shown as a payment option for supporters visiting your website from the Netherlands, Germany, Belgium and Luxembourg.

Organizations using Fundraise Up in the following countries can accept donations using iDEAL.

🇦🇹 Austria 🇯🇵 Japan
🇦🇺 Australia 🇱🇻 Latvia
🇧🇪 Belgium 🇱🇮 Liechtenstein
🇧🇬 Bulgaria 🇱🇹 Lithuania
🇨🇦 Canada 🇱🇺 Luxembourg
🇭🇷 Croatia 🇲🇹 Malta
🇨🇾 Cyprus 🇲🇽 Mexico
🇨🇿 Czechia 🇳🇱 Netherlands
🇩🇰 Denmark 🇳🇿 New Zealand
🇪🇪 Estonia 🇵🇱 Poland
🇫🇮 Finland 🇵🇹 Portugal
🇫🇷 France 🇷🇴 Romania
🇩🇪 Germany 🇸🇬 Singapore
🇬🇮 Gibraltar 🇸🇰 Slovakia
🇬🇷 Greece 🇸🇮 Slovenia
🇭🇰 Hong Kong 🇪🇸 Spain
🇭🇺 Hungary 🇸🇪 Sweden
🇮🇪 Ireland 🇬🇧 United Kingdom
🇮🇹 Italy 🇺🇸 United States

Enable iDEAL

 
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You can add iDEAL and other payment methods from the Fundraise Up Dashboard without any changes to your installation code. Stripe determines the list of supported payment methods to show each customer by evaluating the currency, payment method restrictions, and other parameters.

Step 1: Enable iDEAL in Stripe

 
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  1. Go to your Stripe dashboard.
  2. Click the gear icon in the top-right corner of the screen and click Settings.
  3. In the Payments section, select Payment methods.
  4. Locate iDEAL and click Turn on.

Step 2: Enable iDEAL in Fundraise Up

 
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  1. Go to the Fundraise Up Dashboard.
  2. Click your name in the top right, and choose Settings from the dropdown menu.
  3. Click Payment methods in the left-hand menu.
  4. Click on to iDEAL and click Enable iDEAL.

Refunds

 
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Donations made using iDEAL can be refunded up to 180 days after the original donation date.

Related article
Payment methods • SEPA Direct
Debit

 

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