Integrations
We cannot sync donations to Neon CRM unless the tender type the donation should be made with is "On" in Neon CRM. If you are receiving this error when trying to sync a Fundraise Up record over to Neon
What does the error "This Connect account cannot currently make live charges." mean? This error often means account verification in Stripe is required. If you cannot process any donations and notice the
If you integrate Double the Donation with Fundraise Up and with your CRM, please review the Double the Donation support article to prevent duplicate donations. To prevent your supporters from receiving

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us