Stripe
If you've noticed that a transaction in Stripe contains Fundraise Up metadata, but you can't find it in your Fundraise Up dashboard, it may be because the transaction was a failed donation attempt via
While Fundraise Up doesn't currently support linking multiple Stripe accounts to one Fundraise Up account, we offer a flexible solution for organizations handling international donations through subaccounts.
When supporters donate using ACH US Direct Debit through manual verification, Stripe uses micro-deposits to confirm the accuracy of the provided bank account details. Understanding Micro-Deposits Stripe
When supporters encounter a "This Connect account cannot currently make live charges" error while attempting to make a payment, it's related to your organization's Stripe account status. The error typically
Fundraise Up allows you to connect a Stripe account to process recurring donations. A common question that arises is whether recurring plans continue to charge supporters even if the associated Stripe

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us