Donor Portal
An organization user can cancel a recurring donation plan via the Fundraise Up dashboard. Alternatively, the supporter can also do so through the Donor Portal.
How to cancel a Recurring Plan from the Dashboard
Donors can access the Donor Portal by entering their email on the Donor Portal page or clicking the button in Fundraise Up's emails.
To find your Donor Portal URL, log into your Fundraise Up dashboard
Supporters can update their payment information for recurring donations through the Donor Portal. This is the primary method for supporters to manage their payment methods and other recurring plan details.
Switching your donor portal to a custom domain will not break any existing links, regardless of whether they are on a website, in an email, or anywhere else. When you make the transition, your original
Fundraise Up provides a Donor Portal feature that allows supporters to manage their contributions and personal details effortlessly. A critical aspect of the Donor Portal is the login session management,
The Donor Portal is a valuable feature provided by Fundraise Up that allows supporters to manage their recurring plans, update their payment information, and view their donation history.
Automatic Synchronization
Fundraise Up account default option uses machine learning to determine when to set a recurring plan's status to Failed after charge attempts have been made, helping organizations to avoid unnecessary charges
When setting up custom domains for Donor Portals and Campaign Pages in Fundraise Up, you may encounter SSL/TLS certification issues. One common error is ERR_SSL_VERSION_OR_CIPHER_MISMATCH or SSL_ERROR_NO_CYPHER_OVERLAP,
In the Donor Portal, donors can edit payment details for their recurring donation, including the amount, frequency, and payment method. If the recurring plan has limits, such as a maximum donation amount
If a recurring donation plan has been canceled, it is still possible to restart it. This article will guide you through the process of renewing a canceled recurring plan using either the Fundraise Up Dashboard