Donor Portal

Let donors manage their online giving

Reduce donor support hours

Maintain donor trust

Improve donor retention

Increase recurring giving

Engage donors with P2P fundraising

A turnkey, self-serve portal
for your donors

Donor Portal lets your supporters manage recurring plans, dedicate donations, manage P2P fundraisers, and download receipts.

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Features

Self-service donation management tools that improve retention and increase revenue.

Adjust donation amount

With Donor Portal, donors can easily adjust the donation amount of their recurring plans, reducing the likelihood of plan cancellation.

Change donation date

Give recurring donors flexibility by allowing them to change the date on which their recurring donation is charged.

Edit payment method

Donor Portal makes it easy for donors to edit the payment methods used for their recurring plans without having to call or email your staff.

Pause plan

Donor Portal automatically prompts donors to pause their recurring plans instead of cancelling them, preventing donor attrition.

Donation history

With Donor Portal, supporters get a complete history of their online giving and can review the details of each donation they’ve made.

Download receipts

Make it easy for donors to access and download tax-compliant PDF donation receipts using Donor Portal’s self-service features.

Custom subdomain

Integrate Donor Portal into your website structure and provide donors with an instantly-recognizable URL by adding a custom subdomain.

Custom email address

Add a custom email sending address to send transactional emails from one of your organizations’ existing email addresses.

White Label

Maintain a recognizable and on-brand experience in Donor Portal by adding your organization’s logo, a hero image, and custom text.

Over 6,000 migrated
recurring donations

Migrating our recurring donations to Fundraise Up saves time and costs associated with maintaining our legacy system, and eliminating the need for multiple platforms. The experience working with the Fundraise Up team was efficient, positive and professional.

Kevin De Smidt

Head of Technology from CURE International

20% increase
in average donation
amount

The support of the Fundraise Up team was really essential to us. There was also an ease of flexibility in the setup that allowed us to adjust things more rapidly than we ever have been able to do before.

Robyn Bucknam

Vice President, Digital

85% donor
covered fees

We’ve seen less abandoned checkout, increased monthly donations, increased mobile donations, and increased coverage of transaction fees.

Sandra Fasules

Director, Digital Engagement and Response

22% increase
in online revenue

Fundraise Up understands nonprofits more than other technology solutions do. The team makes everything as turnkey as possible, and our donors benefit from it.

Rupert Schutz

Director of Email Marketing

P2P fundraisers

With Donor Portal, supporters can manage their P2P fundraisers, view donations, and access sharing tools for promoting their fundraisers on social media.

Explore P2P fundraisers

Post-donation dedications

When a donor makes a tribute donation at checkout, they complete the dedication by customizing and sending an e-card or postal card from Donor Portal.

Explore Tributes