Prevent fundraising fraud before it occurs

Fundraise Up protects your donor experience against fundraising fraud to prevent costly chargebacks and dings to your Stripe account reputation.
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Sandra Schmirler Foundation
Rainforest Trust Logo
Sandra Schmirler Foundation

Advanced anti-fraud tools

Using machine learning and human review, we detect and mitigate fraud before it happens.
Behavior analysis
Using machine learning, we detect suspicious behavior based on website traffic and transactional data patterns.
Country matching
We analyze multiple cardholder data points including billing address and issuing bank location, and check them against a website visitor’s geolocation to help confirm the cardholder’s identity.
Proxy detection
Our advanced fraud protection tools flag transactions for review by our fraud prevention team when someone uses a proxy to make a donation on your website.
Country flagging
Some countries have high fraud rates. When a transaction originates from one of these countries, we flag it for review by our team.
Human review
If a transaction fails or is flagged for fraud, someone from Fundraise Up’s fraud prevention team reviews the transaction to determine whether it should be processed or blocked.
Proprietary AI
We use a propriety fraud detection AI that analyzes device characteristics and activity indicators for millions of transactions to signal and neutralize fraud before it occurs.
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FAQ

How does Fundraise Up’s fraud protection work?
Fundraise Up combines a proprietary fraud-detection AI with six layers of analysis: behavior analysis, country matching, proxy detection, country flagging, human review, and continuous device-and-activity monitoring. Together they block 98.8% of donations that could be fraudulent before they ever process — protecting your Stripe reputation and chargeback rate.
Why do nonprofits get hit with fraudulent donations?
Nonprofit donation forms are common targets for ‘card testing’ — automated attacks where criminals run stolen card numbers through donation forms in small amounts to verify the cards work, then resell the working cards. Without fraud protection, this drives chargebacks, processor fees, and damage to your Stripe account standing. Fundraise Up’s fraud detection system blocks these attacks before they process.
How does Fundraise Up’s AI identify suspicious donations?
Fundraise Up’s AI-powered fraud detection system analyzes device characteristics, browsing behavior, and transaction patterns across millions of donations to identify suspicious signals in real time. It flags behavioral anomalies, mismatches between a donor’s geolocation and card-issuing country, and proxy or VPN use without adding any friction for legitimate donors. Suspicious transactions are routed to our in-house fraud-prevention team for human review before any action is taken. It’s fraud protection built into your nonprofit fundraising software that runs continuously in the background on every transaction.
What happens when a donation is flagged as potential fraud?
Flagged transactions are reviewed by Fundraise Up’s in-house fraud-prevention team, not held indefinitely or auto-rejected. The team determines whether the donation should be processed or blocked, and legitimate donors are never penalized for triggering a suspicious signal. This combination of automated detection and human oversight is what allows Fundraise Up to block 98.8% of fraudulent attempts while keeping genuine donors moving through checkout. For nonprofits, it means your fundraising software is catching fraud without slowing down the giving experience.
Will fraud protection slow down legitimate donors?
No. Fraud detection happens in the background and adds no friction for legitimate donors. The vast majority of donations process normally through Fundraise Up’s online fundraising platform, and only suspicious transactions are routed for review. Customers like UNICEF USA and International Justice Mission UK process high volumes of donations with strong fraud protection and conversion optimization running simultaneously. Every donation form benefits from the same level of protection, regardless of traffic volume.
Is fraud protection included in Fundraise Up’s pricing or is it an add-on?
Fraud protection is included with Fundraise Up at no additional cost. It’s part of the core platform, not a paid add-on. Every Fundraise Up customer gets enterprise-grade fraud protection from day one regardless of size.

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