Blackbaud vs Fundraise Up
Replace Blackbaud with a better way to raise more online
Fundraise Up is the digital fundraising platform that delivers 3× higher donation conversion rates than legacy tools. Compare it to Blackbaud and see why nonprofits switch.
4.8/5
Migrate from Blackbaud with confidence
Fundraise Up is the digital fundraising platform nonprofits choose when they want to increase online giving, improve the donor experience, and move off legacy fundraising technology without risk.
migration and setup
included at no extra cost
recurring donors
retained in the first month
customer satisfaction
for migration process
How does Fundraise Up compare to Blackbaud?
Fundraise Up outperforms Blackbaud on donor experience, customer support, pricing transparency, and innovation.
| Feature | Fundraise Up | Blackbaud |
|---|---|---|
| G2 rating | ||
| G2 rating | ||
| Customer support | ||
| Customer support |  7 days a week, 95% satisfaction rate | Delayed, inconsistent |
| Conversion rate | ||
| Conversion rate | 30% average | 8% industry |
| Donor experience | ||
| Donor experience | Personalized, AI-optimized | Limited personalization |
| Payment methods | ||
| Payment methods | 10+ global payment methods | Limited global payment options |
| Global fundraising | ||
| Global fundraising | 23 languages, 135+ currencies | Primarily English and Canadian French |
| Suggested donation amounts | ||
| Suggested donation amounts | Automatically optimized for each donor | No personalization for new donors |
| Donation fee coverage | ||
| Donation fee coverage | AI-powered donor-level optimization | Static fee coverage configurations |
| Recurring giving | ||
| Recurring giving | Dynamic upsells based on donor behavior | Fixed upsell rules and predefined percentages |
| Pricing | ||
| Pricing | Transparent, transaction-based | Additional platform, service, and migration fees |
| Contracts | ||
| Contracts | No lock-in contracts are required | Multi-year agreements may automatically renew |
| Platform reliability | ||
| Platform reliability | 99.99% uptime, even during peak giving periods, 600+ TPS | Historical outages reported during peak fundraising periods |
| Data ownership | ||
| Data ownership | Full access to donor and payment data | Payment credential exports may require additional fees |
| Ease of use for teams | ||
| Ease of use for teams | No-code tools designed for fundraisers | Requires technical resources |
| Integrations | ||
| Integrations | Free, native | Additional implementation costs |
| Analytics | ||
| Analytics | Built-in real-time insights with optimization tips | Advanced analytics require add-ons |
| Security | ||
| Security | Built-in enterprise-grade security | Publicly disclosed a data security incident in 2020 |
| Compliance | ||
| Compliance | Global compliance standards | Some compliance requirements need organizational effort |
| Continuous optimization | ||
| Continuous optimization | 70+ refinement A/B tests per year | Static donation experiences |
| Onboarding | ||
| Onboarding | Free white-glove onboarding | Additional cost |
| Migration support | ||
| Migration support | Free migration service | Additional cost |
Ready to try Fundraise Up?
Most organizations see measurable lift within their first 90 days. White-glove onboarding and migration are included at no extra cost.
See pricing
Why switch from Blackbaud to Fundraise Up
Raise more with smarter technology
Fundraise Up: AI-powered, mobile-first, optimized
Blackbaud: Limited optimization capabilitiesTechnology you can trust
Fundraise Up: 99.99% uptime, 600+ transactions per secondBlackbaud: Historical outages have been reportedA partner invested in your success
Fundraise Up: Transparent pricing and year-round supportBlackbaud: Paid add-ons, surprise feesYour donor data stays yours
Fundraise Up: Your Stripe account, your donor dataBlackbaud: Additional effort to access dataSupport that doesn't stop after onboarding
Fundraise Up: 95% support satisfaction, dedicated CSMBlackbaud: Support challenges, additional costsWhat nonprofits say after switching from Blackbaud
Northwest Harvest uses Fundraise Up’s Salesforce integration to save 624 hours a year in admin tasks. Before Fundraise Up, any change in donor information had to be input manually by their team, which minimized time spent expanding its fundraising campaigns. By improving their staff productivity, it allowed the team to focus on increasing 360 in new recurring plans!
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Jeff Peterson
Annual Fund Manager, Northwest Harvest
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hours a year saved on admin tasks
new recurring giving plans
increase in community-led fundraising revenue
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How does migrating from Blackbaud to Fundraise Up work?
Migrating fundraising technology shouldn't put your donor relationships at risk. That's why Fundraise Up provides white-glove migration services, included at no cost, that help nonprofits move faster.
Keep the donors you've worked so hard to earn
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Every day on an underperforming donation experience is a missed fundraising opportunity. See what Fundraise Up can do for your fundraising results.
See the platform in action
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Do you have to leave Blackbaud entirely?
No. Fundraise Up is not a CRM, so you can keep the Blackbaud CRM you rely on and replace only the donation experience that's underperforming.
Keep your Blackbaud CRM
Modernize your donation experience
Raise more from every donor interaction
| Feature | Fundraise Up | Blackbaud |
|---|---|---|
| Focus | ||
| Focus | Donation conversion and revenue growth | All-in-one nonprofit ecosystem |
| Integrations | ||
| Integrations | Works alongside any CRM, including Blackbaud CRM | Designed around the Blackbaud ecosystem, deep CRM lock-in |
| Continuous optimization | ||
| Continuous optimization | Experimentation and refinement with 70+ A/B tests per year focused on donation revenue growth | Donor experience optimization is less of a priority |
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How does Fundraise Up's AI that raises raise more revenue?
Most fundraising platforms use AI to manage fundraising workflows. Fundraise Up uses AI to help nonprofits raise more from every donor interaction.
For nearly a decade, Fundraise Up has trained its models on millions of donations, continuously optimizing donation revenue.
3× higher donation conversion rates
30% bigger gifts
80% of recurring donors retained after one year
| Feature | Fundraise Up | Blackbaud |
|---|---|---|
| AI personalization | ||
| AI personalization | Adapts automatically to donor behavior | Personalization depends on available donor records and predefined settings |
| Learning model | ||
| Learning model | Millions of donation transactions and donor interactions; learns and adapts from donor behavior | Pre-defined rules and logic |
| Suggested donation amounts | ||
| Suggested donation amounts | Personalized in real time for each donor automatically | Rules-based recommendations with limited personalization for anonymous donors |
| Fee coverage | ||
| Fee coverage | Dynamic donor-level optimization designed to maximize revenue | Static fee coverage configurations |
| Recurring giving | ||
| Recurring giving | Behavioral optimization based on donor intent | Fixed upsell percentages and predefined rules |
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How is pricing built around your success different from Blackbaud's?
Fundraise Up is 100% performance-based: you pay nothing until you process your first donation. Every customer gets access to the full platform, white-glove onboarding, migration support, and a dedicated Customer Success Manager from day one.
No surprise fees or lock-in contracts
Free migration and onboarding
Free 7 days a week support and dedicated Customer Success Manager
| Feature | Fundraise Up | Blackbaud |
|---|---|---|
| Pricing model | ||
| Pricing model | Transparent transaction-based pricing; we grow when you grow | Multiple products, services, and add-on costs |
| Platform access | ||
| Platform access | Full platform included from day one | Features and capabilities may require additional purchases |
| Onboarding | ||
| Onboarding | Free white-glove onboarding | Professional services commonly sold separately |
| Migration | ||
| Migration | End-to-end migration team support | Migration services generally offered as paid engagements |
| Analytics | ||
| Analytics | Included | Advanced analytics often sold separately |
| Customer support | ||
| Customer support | 7-day support, dedicated CSM, 95% CSAT | Inconsistent basic support, premium support costs extra |
| Customer success | ||
| Customer success | Dedicated Customer Success Manager included from day one | Premium support options may require additional fees |
FAQ
Yes. Fundraise Up is the digital fundraising platform that helps nonprofits raise more by optimizing the donor giving experience, delivering 3× higher conversion rates and 30% larger average donations than legacy fundraising tools. Unlike Blackbaud's all-in-one suite, Fundraise Up focuses entirely on conversion optimization, with no contracts and 100% performance-based pricing.
No. Fundraise Up is not a CRM. You keep the donor management system you already use, including Blackbaud's CRM products, and replace only the donation experience.
Fundraise Up runs 70+ A/B experiments a year across billions of donor interactions, with winning variants rolled out to every customer automatically. AI features determine the suggested donation amount for each donor. The result: higher conversion rates, bigger gifts, and 80% of fee coverage.
Fundraise Up uses 100% performance-based, transaction-based pricing: you pay nothing until you process your first donation. There are no contracts, setup fees, migration fees, or hidden charges. Blackbaud typically requires multi-year agreements with separate platform, service, and migration fees.
Migration is included free with white-glove support. Fundraise Up has migrated more than 600 organizations from legacy platforms while retaining 99% of existing recurring donors, with a 4.9/5 customer satisfaction rating for the migration process.
Yes. Fundraise Up maintains 99.99%+ uptime, including during Giving Tuesday and crisis-driven donation surges, and processes 600+ real-time transactions per second. You can verify performance anytime on the public status page.
Fundraise Up supports 10+ global payment methods, including Apple Pay, Google Pay, Venmo, and PayPal, with checkout in 23 languages and 135+ currencies.
Fundraise Up includes a dedicated Customer Success Manager, white-glove onboarding, migration support, and year-round assistance as part of every customer relationship. Many nonprofits evaluating alternatives to Blackbaud are looking for a more responsive, hands-on support experience with direct access to fundraising experts.
While support offerings vary across Blackbaud products and service tiers, organizations frequently cite support responsiveness, service costs, and implementation complexity as reasons for exploring alternatives.
Yes. Fundraise Up is built to meet enterprise-grade security and compliance standards, including PCI DSS Level 1 v4.0.1, SOC 2 Type II, ISO 27001, GDPR, and PIPEDA. Security, privacy, and donor trust are built into the platform from day one.
Fundraise Up is designed to perform during the moments that matter most. The platform supports 600+ transactions per second, maintains 99.99% uptime, and has delivered zero downtime during peak giving periods, helping nonprofits capture every donation opportunity.
You do. Fundraise Up gives nonprofits full ownership and access to their donor data. Organizations can access donor records, export data when needed, and maintain control over their fundraising operations without vendor lock-in.
Ready to see what's possible?
Talk to our team to see how Fundraise Up can help you improve donor experiences, increase conversion rates, and raise more online. White-glove onboarding and migration are included at no extra cost.