Our mission to improve the donor journey doesn’t stop online. Fundraising methods like telethons and face-to-face events deserve a seamless donation process too. Problem meet solution:
Fundraise Up’s simple and secure Virtual Terminal allows nonprofits to process in-person and over-the-phone donations. Plus, it integrates with your existing tech stack (including CRMs). Plus, plus, both in-house specialists and agency partners can use this tool to process and manage donations.
Streamlined payment processing for fundraising efforts
Virtual Terminal makes it easy to optimize the donation process for speed and accuracy. It’s ideal for nonprofits that run telethons, call centers, door-to-door campaigns, face-to-face fundraising, and other events. The best part? It’s easy to fix payment issues such as incorrect credit card numbers directly in the tool.
- Accurate records: Designed for simplicity, Virtual Terminal requires minimal training, allowing staff to process donations quickly. Your team can easily add more details like tributes and designations, ensuring personalized and accurate record-keeping.
- Bigger gifts: Virtual Terminal's real-time payment processing helps organizations spot payment errors right away. This leads to fewer declined payments and higher donation amounts.
- Shorter call wait times: By automatically populating data for returning donors, Virtual Terminal reduces call wait times as donors don’t have to refill all of their information.
"Fundraise Up made donation processing intelligent enough to correctly identify fraud and catch errors in real time. The processing power and flexibility also made on-the-fly coordination possible during the telecast." - Robyn Bucknam, VP of Innovation and Technology, Stand Up To Cancer
Read SU2C’s success story with Fundraise Up.
Seamless donor experiences across offline efforts
In addition to call centers and telethons, face-to-face fundraising events benefit from Virtual Terminal features too. We’re talking about flexible and localized giving options.
- Multiple accepted payment methods: provide supporters with more ways to give, including credit card, ACH direct debit, and Bacs Direct Debit (UK).
- 22+ languages and dialects: speak your donors’ language — literally — with localized communications, from Polish to Arabic and beyond, no matter where they are in the world.
- Mobile-friendly: take Virtual Terminal with you! Collect donations offline while your team is on the move. It’s a must for easy giving at in-person events.
“The Virtual Terminal is a game-changer. It takes away all the friction for our volunteers, auto-populates information, and makes the entire fundraising process easier and safer for all." - Darren McEwen, Executive Director, Sandra Schmirler Foundation
Read SSF’s success story with Fundraise Up.
Simplified technology integration
To support your organization's broader digital and non-digital fundraising strategies, Virtual Terminal integrates with the existing tools you use everyday including CRMs, analytics, single sign-on, and more.
- No data silos: We easily connect with leading CRMs like Salesforce, HubSpot, Raiser’s Edge and more so you can track online and offline donations in one place.
- Controlled access: You manage who has access to donation information, reducing the chances of breaches. Volunteers and partners can access Virtual Terminal without worry about accessing personal donor data.
Fundraise Up's Virtual Terminal is a powerful tool for organizations looking to amplify their fundraising potential. Its seamless integration into your existing fundraising toolkit makes it an ideal solution for telethons, call centers, door-to-door campaigns, face-to-face fundraising, and other significant giving events. Interested in learning more? Get a personalized demo with our team.