Donor Portal

Easy donation management

With Donor Portal from Fundraise Up, your supporters manage their own donations, including changes to monthly plans, creating Fundraisers, and downloading receipts, all with one easy-to-use dashboard.

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rated 4.8/5

Proven results for nonprofits like yours

77%

recurring donation upgrades happen through the Donor Portal

1 in 3

donors increase their recurring donations with upgrade prompts

Turnkey and cost-free

Donor Portal empowers donors to manage their monthly giving with built-in features that save you time, money, and manpower.

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Build lasting relationships

Donor Portal lets supporters pause or skip gifts—so they stay engaged even when life changes. Smart tools like automatic card updates and downloadable receipts remove friction and help giving continue.

Maximize every gift

Timely nudges and strategically placed “Give More” buttons encourage upgrades—while maintaining a frictionless experience without ever applying pressure to the donor.

Launch without lifting a finger

Donor Portal is plug-and-play—no custom dev work, no surprise costs—and included with Fundraise Up. Lighten your IT team’s workload with a tool that boasts a 99.99% uptime.

Features

Improve retention and increase revenue with Donor Portal’s features.

Adjust gift amount

Modify monthly donation amounts, reducing the likelihood of plan cancellation by 26%.

Change donation date

Choose when the recurring donation is charged to the payment method of choice.

Edit payment method

Pick the payment methods used for recurring plans without needing support.

Pause plan

Ability to pause monthly plans instead of cancelling, preventing donor churn by 10%.

Access gift history

See complete donation history with details of each donation made.

Payment retry

Donors can easily retry failed donations, recovering 40% of lost transactions.

Download receipts

Access tax-compliant PDF donation receipts for global markets.

One-click upgrades

Donors can increase gift amounts with one click — 43% choose to give more.

One of the main benefits we’ve experienced since moving our recurring donations to Fundraise Up is a reduction in the number of people reaching out for support since they can use the Donor Portal.

Brian Phair

Director, Donor Relations, Ovarian Cancer Research Alliance

See Fundraise Up’s innovative features in action

Talk to our digital fundraising experts about how Fundraise Up can elevate your organization’s donor revenue.

Contact our team