The Recurring tab will show recurring plans as a whole. The Donations tab, if filtered to recurring, will show every donation installment processed for all plans within a time frame. As a result, you should

To update your organization's legal information, including your registered address, navigate to the Account settings page under your general settings. Scroll to the Legal section of the page and here

No, refunded donations do not appear on any display elements and are not included in any sums or totals on elements.

If you want to make a one-time donation on a future date, you can do so using the Virtual Terminal in our Dashboard. Supporters cannot make such donations during our regular checkout process. To use the

To view your test donations and recurring plans in Fundraise Up, please set your account to view test data so you may find and cancel recurring plans. Any transactions created in test mode are only visible

Test transactions are still transactions that involve creating test records within a payment processor, and as such cannot be deleted from the Dashboard. Although we do offer the ability to make test donations

If you are unable to see the Payment options or Receipts sections under your Fundraise Up account settings, there could be a few reasons behind this issue. User Role Permissions One of the main reasons

Fundraise Up's global Elements, such as Social Proof and Reminder popups, are designed to maximize donation conversion and are enabled by default. However, if you prefer to stop these popups from appearing

In the Donor Portal, supporters can edit payment details for their recurring donation, including the amount, frequency, and payment method. If the recurring plan has limits, such as a maximum donation

Fundraise Up account default option uses machine learning to determine when to set a recurring plan's status to Failed after charge attempts have been made, helping organizations to avoid unnecessary charges