Integrations
Meta Pixel is an analytics tool that allows you to measure the effectiveness of your advertising by tracking people's actions in the Checkout modal on your website. You can pass events and parameters from
Unfortunately, it is not possible to connect Salesforce and Salesforce Non-Profit Success Pack (NPSP) simultaneously. If your organization has already connected the Salesforce integration, you won't be
To send Fundraise Up data to the Feathr Super Pixel, you'll need to add a couple of tags to Google Tag Manager (or equivalent) that will map Fundraise Up data and send it to the Feathr Super Pixel. The
Will I lose my mapping rules if I disconnect my CRM from Fundraise Up? The only time your mapping rules will be overwritten is when you connect your Fundraise Up dashboard to a different CRM environment.
How can I check my donations sync statuses? Each donation has a section showing its status with regards to any connected integrations. Additionally, each integration has a sync log showing all attempted
What does the "Something went wrong" sync error mean? There was an issue that didn't allow the synchronization of our data to complete over to your CRM. Please reach out to support to gather more information
If you have donors contributing in various currencies, you may encounter an error: Property values were not valid: [{"isValid":false,"message":"\\"CURRENCY\\" is not a part of the current effective currency
If you encounter an error stating that the "RecurringEndedAt__c" column is missing in your recurring object in Salesforce, such an issue is easy to resolve. We send data to Salesforce about the date a
When the Fundraise Up app is disconnected from your Zapier account, there are no additional steps to take. The integration remains activated on the Fundraise Up side, regardless of the connection status
If you're using an integration between Fundraise Up and your CRM to sync your donor and donation data, you may be wondering if it's possible to exclude specific donations from being synced. When you connect

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us