Stripe dispute, also known as a chargeback, inquiry, or retrieval, happens when a cardholder questions a payment through their card issuer. An inquiry or retrieval may simply request more information about

If you disable a payment method in your account settings, active recurring donation plans will still be charged as per the payment schedule — there's no need to worry. The situation is almost the same

The Fundraise Up platform enables supporters to donate using cryptocurrency conveniently and securely, charging a 5% fee for processing crypto donations. This fee is not added to the donation amount but

When supporters donate using ACH US Direct Debit through manual verification, Stripe uses micro-deposits to confirm the accuracy of the provided bank account details. Understanding Micro-Deposits Stripe

When processing donations, transactions can be declined for numerous reasons. While we may not always know the exact cause, we strive to provide supporters and organizations with the most informative explanation

How long will it take for funds to clear for donations made via Bank Transfers? Read below to get a better idea of when you can expect the funds from donations made via Bank Transfers to be deposited into

At this time, we do not allow the creation of recurring plans via Venmo. This is largely infrastructural, so if there's any way for us to support that in the future, we'll do our best to explore those

To activate Apple Pay as a payment method, you need to verify the domain where it will be used. If your website is built using Webflow, you can easily complete the verification process from your Webflow

To activate Apple Pay as a payment method, you need to verify the domain where it will be used. If your website is built using HubSpot, use the instructions in this guide to complete the verification process.

A guest customer in Stripe is a temporary placeholder for contact information associated with a payment that hasn't been fully processed or tied to a registered Stripe customer yet. This feature allows