Supporters can update their payment information for recurring donations through the Donor Portal. This is the primary method for supporters to manage their payment methods and other recurring plan details.

Fundraise Up is designed to handle almost unlimited load. This article details the numbers you can expect, how we achieve this, and how we regularly test the platform. Key figures The platform is capable

You may have noticed that the payout amount for a donation sometimes differs from what you might expect based on the donation amount and fees. Here's why this happens and how payout amounts are calculated:

To minimize the risk of fraudulent activities via our checkout, we suggest establishing a minimum donation amount. Even though we have a dependable and consistent system in place for detecting suspicious

When a recurring donation plan encounters a failed charge, such as due to an issue with the supporter’s credit card, Fundraise Up will automatically place the donation into a "pending" status. This means

When managing recurring donations through Fundraise Up, you may notice that these transactions appear differently in Stripe compared to how they're handled within Fundraise Up. How Recurring Donations

In the Donor Portal, supporters can edit payment details for their recurring donation, including the amount, frequency, and payment method. If the recurring plan has limits, such as a maximum donation

At Fundraise Up, the Card Account Updater feature from Stripe plays a crucial role in maintaining uninterrupted supporter engagement. This feature automatically updates saved payment methods when the issuing

If a recurring plan is in a Failed status, it cannot be canceled in our system. This protocol helps maintain accurate and comprehensive statistics about the lifecycle and statuses of recurring plans. That

Firstly, it's important to note that Fundraise Up does not process donations directly. We rely on trusted third-party payment processors like Stripe to handle payment transactions for our platform. When