Make it easy to retain donors after year-end fundraising

Oct 11, 2024
Ashley Montgomery
Content Marketing Manager

Make it easy to retain donors after year-end fundraising

Giving season is here, meaning it’s a great time to take a final look at your nonprofit’s year-end fundraising strategy to ensure the right tools are in place to maximize donation revenue.

November through New Year’s Eve is widely considered the most generous time of the year, making it the ideal opportunity to not only attract new donors but also convert one-time donors into recurring or sustaining donors.

Discover how to prep your nonprofit for the giving season and fine-tune its tech stack for end-of-year fundraising and beyond.

Get ready for giving season

Although your nonprofit runs fundraising campaigns year-round, some preparation is needed to optimize conversion opportunities during the giving season.

First, look closely at your organization’s current processes to identify friction in the donation experience that may impact conversion rates. A few adjustments—such as improving page load time, reducing the number of data fields, recommending giving levels, or offering a range of payment options—could make a huge difference in boosting donor satisfaction and increasing overall contributions.

It’s also important to meet existing and potential donors where they are, both in terms of the technology they use and the messaging your organization delivers. Personalizing the experience can make a big difference when your nonprofit is competing with similar organizations for the same dollars.

Data shows that organizations that use advanced fundraising technology outpace those that don’t. Based on that information, one of the most impactful things your nonprofit can do to prepare for giving season is to evaluate its tech stack — including legacy and outdated technology — that may limit the effectiveness of marketing and fundraising efforts.

The tools to maximize donation revenue during and after giving season

As the giving season approaches, nonprofits face the daunting task of maximizing donation revenue while maintaining efficiency and controlling costs. Having the right tools in your organization’s tech stack can make all the difference in driving both one-time and recurring donations and effectively managing increased traffic and donor activity during this busy time.

Here are a few of the tools and technologies that can help your nonprofit increase donor engagement and maximize revenue.

Comprehensive campaign tracking

Understanding donor behavior and psychographics is essential for refining your nonprofit’s fundraising strategy. A comprehensive campaign tracking tool centralizes all of your organization’s data in one spot — eliminating data silos and providing a holistic view of each donor's journey.

The right solution enables nonprofits to track interactions, segment donors based on behavior, and gain insights into giving patterns to tailor campaigns more effectively and make smarter, data-backed decisions.

AI-powered donation recommendations

Automation is a game changer for nonprofits, especially when it comes to increasing recurring donations. Rather than relying on manual efforts to encourage repeat donations, AI-powered fundraising software analyzes donor behavior and triggers personalized suggestions for regular contributions at the optimal time in the donor journey.

These tools help ensure a steady, year-round revenue stream without additional manual outreach, allowing nonprofits to dedicate their resources to high-impact engagement while the technology manages donation optimization and donor retention.

Personalized communication

A personalized note can make a donor feel appreciated and may encourage future contributions. Whether it's a quick follow-up email or a beautifully designed thank-you letter, an automated email solution ensures that donors receive the attention they deserve while reducing your nonprofit’s administrative load.

Email automation tools also allow for segmentation, so thank-you messaging and other communications can be tailored based on donation size, frequency, geography, and other key metrics.

Donor self-service

Empowering donors to manage their own giving experience is a highly effective way to increase engagement and encourage giving. A self-service donor portal allows individuals to adjust their recurring donation schedules, update personal information, and access their giving history — all without contacting your organization’s staff.

Self-service portals offer donors greater control and flexibility over their giving while reducing the workload for your nonprofit’s team, freeing up resources to focus on high-level strategy and donor cultivation.

Every season can be giving season

Incorporating the right tools into your nonprofit’s tech stack is crucial for maximizing donation revenue during the giving season. By leveraging campaign tracking analytics, AI recommendations, personalized communications, and self-service options, your nonprofit will be equipped to focus on what matters most — building strong, lasting relationships that fuel its mission year-round.

Year-end donations
Giving Season guide
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