Sometimes, supporters may miss recurring plan installments due to various reasons. If a supporter wants to compensate for a missed donation, here's what you can do. Limitations on Charging Missed Installments

Virtual Terminal is a built-in Fundraise Up Dashboard tool that lets you process donations directly from your account, including in-person and phone donations. When to use Virtual Terminal Virtual Terminal

As a 501(c)(3) organization, if you need to change the Tax ID associated with your Fundraise Up account, our support team is here to assist you. The process is simple: Reach out to our support team and

It can be confusing to see an outdated card listed on an active recurring plan in the Dashboard, especially when you know the donor has received a reissued card. Here's why this happens. Reasons for Outdated

When a supporter makes a tribute gift through Fundraise Up, they have the option to send an e-card to the tributee notifying them of the donation made in their honor. However, if the donor accidentally

Questions in Fundraise Up allow you to gather additional information from supporters during the checkout process, providing valuable insights for your organization. While you can create and delete questions

Fundraise Up's organizational structure consists of a parent account and child sub-accounts. Parent Account Users:Can view the entire organizational structureHave access to the parent account and all

If you want to guide your supporters from the Donation Form Element straight to the checkout payment screen, skipping the suggested amount page, you can do so by configuring your campaign settings in Fundraise

Bacs Direct Debit is a popular payment method for recurring donations in the UK. If you have enabled Bacs Direct Debit for your Fundraise Up account but cannot see it as an option in the Virtual Terminal,

Fundraise Up offers flexible options to manage email notifications for recurring donation installments. This feature allows organizations to accommodate different supporter preferences at various levels.