Level up donor engagement: Convert one-time gifts into ongoing support

Oct 2, 2024
Ashley Montgomery
Content Marketing Manager

Building strong donor relationships helps secure sustained, growing funding for vital missions. Our research shows that Fundraise Up customers achieved an 8.5% increase in total revenue from recurring donations from 2022 to 2023.

Research also shows that donor engagement is the key to converting occasional donors into committed supporters. So let’s talk about some practical tactics nonprofits like yours can use to foster lasting relationships with donors.

Make giving easy with localization

Localization is a powerful strategy for increasing donor engagement by personalizing the giving experience for supporters worldwide. Two key ways of localizing fundraising include offering language options and diverse payment methods. In doing so, nonprofits create an inclusive environment where donors feel comfortable and connected.

Enhance engagement with language accessibility

Providing donation forms in the donor's preferred language makes the giving process intuitive and personal. Supporting multiple languages creates understanding and value among donors, which encourages trust. Often, this personal connection leads to recurring donations, as donors feel more comfortable supporting causes in a familiar language.

Did you know? Fundraise Up offers 20+ languages and dialects so supporters can easily donate in their native language, making them more comfortable and confident when giving.

Boost donations with flexible payment options

Offering multiple payment options is a key component of localization. When donors can use their preferred payment methods — whether it’s local currencies, digital wallets like PayPal, or bank transfers — it removes friction from the giving process. This ease encourages donors to contribute more frequently and increases the likelihood of setting up recurring contributions.

Feature focus: Fundraise Up integrates 135+ currencies and dozens of payment options, allowing nonprofits to accept donations in the currency and payment method that best suits their supporters.

An example of payment methods shown in the Insights Dashboard. Note: this is a demo with a faux NPO.

Empower donors with self-service upgrade tools

Donors value flexibility and control when it comes to their giving. Providing ways for donors to easily manage their contributions — whether by increasing amounts or adjusting frequency — empowers them to stay engaged. This sense of ownership encourages long-term commitment and recurring contributions.

The Donor Portal. A turnkey Fundraise Up feature that lets your supporters manage recurring plans, dedicate donations, manage fundraisers, and download receipts.

Simplify giving with a user-friendly experience

Giving donors easy-to-use links — whether through emails or during the donation process — simplifies the process of adjusting their contributions. When donors find the experience seamless, they’re more likely to engage regularly. This convenience not only improves donor satisfaction but also increases the chances of converting one-time donors into recurring supporters.

Pro tip: With Fundraise Up, one-time donors can effortlessly level up to recurring support with Upsell prompts or boost their recurring gift amounts through Upgrade Links.

Connect donors to their impact

Donors are more likely to remain engaged when they can see the tangible impact of their contributions. Highlighting the difference their gifts make helps encourage a deeper emotional connection between donors and the cause, which can promote continued support and a transition to recurring donations.

Use Impact Descriptions for increased connection

Clearly communicating how donations support specific projects helps donors see the tangible outcomes of their contributions. Offering specific details like "A $50 donation provides clean water for a family for a month" reassures donors that their gift is making a real difference. This transparency strengthens donor trust and increases the likelihood of future contributions.

Quick fact: Fundraise Up enables nonprofits to include detailed Impact Descriptions in the donation form, helping donors visualize the real-world outcomes of their support.

Personalize donations with tribute gifts

Allowing donors to dedicate their gifts in honor or memory of someone personalizes the giving experience. This feature creates an emotional connection between the donor and the cause, which often leads to recurring donations. When donors feel personally involved, they’re more likely to continue supporting the mission in meaningful ways over time.

Feature focus: Fundraise Up’s Tributes feature enables nonprofits to offer custom donation dedications, making it easier for donors to give in a way that resonates with them.

Stay top-of-mind with thank you emails

Regular, personalized communication is key to building strong and lasting relationships with donors. Sending thank you emails not only shows appreciation but also keeps donors engaged and invested in the mission. The consistency of outreach helps build loyalty and encourages long-term support.

Strengthen relationships with timely gratitude

Sending an immediate thank you email after each donation reinforces the donor's positive experience and ensures they feel appreciated. Prompt acknowledgment strengthens the emotional connection between donors and the organization, increasing the likelihood of continued support. Consistent and timely gratitude fosters trust and helps develop a lasting relationship with each donor.

Pro tip: Fundraise Up automates personalized thank you emails, allowing nonprofits to instantly acknowledge donors and nurture stronger, lasting relationships.

Encourage engagement with updates and stories

Sharing regular updates on funded projects and success stories keeps donors informed about the impact of their contributions. When donors can see the results of their gifts, they feel more connected to the cause. This transparency not only deepens the donor's involvement but also encourages continued support and helps build a community of recurring contributors.

Feature spotlight: It’s easy to stay tax-compliant with Fundraise Up. You can automatically include PDF receipts with your donation confirmation emails.

Strengthen donor engagement for sustained success

Fostering meaningful donor engagement is the foundation for building lasting relationships and ensuring sustained support. By creating experiences that resonate with donors and make giving seamless, nonprofits can inspire deeper connections and long-term commitment.

Fundraise Up’s platform helps nonprofits achieve this by offering the tools needed to engage donors at every step. From strategically placed Upgrade Links to engaging, personalized emails, Fundraise Up empowers nonprofits to build trust, simplify the giving process, and encourage recurring contributions.

Ready to take your donor engagement to the next level? Book a quick chat to see how the platform helps drive recurring donations.

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