Fundraise Up is excited to announce its new update to automated emails.
Our suite of automated email templates from our online donation platforms now includes "Recurring Plan Failed" This template is now available and auto-enabled in existing Fundraise Up accounts.
This email targets donors whose recurring payments have failed a number of times and whose plans are now retired. Organizations can set and control how many times a payment will be retried before the plan will go into failed status and payment retries will cease. Once the donor reaches this number, they will then be sent an email that their recurring plan will no longer be processed unless they provide updated payment details.
Like all of our donor-facing email templates, the subject line, heading, and content of this email can be fully customized to match your message and branding.
We look forward to optimizing your donation experience and helping you retain more donors.
About Fundraise Up
Fundraise Up is a rapidly growing financial technology company headquartered in Brooklyn, NY that provides online fundraising software to enterprise nonprofits. Fundraise Up’s AI-powered fundraising platform is leveraged by trusted organizations like UNICEF USA to double annual digital donation revenue and triple recurring donor acquisitions.
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Nelly is a Product Marketing Manager at Fundraise Up with more than four years of experience working with nonprofit organizations. She specializes in go-to-market strategy, product positioning, and turning complex technology into clear, compelling stories. Through Fundraise Up’s Product Insider series, Nelly helps nonprofits stay informed about the latest fundraising innovations. She is passionate about helping nonprofits discover and adopt innovative fundraising solutions that create better donor experiences and drive meaningful impact.