Showing PayPal as a donation method leads to a 10% conversion hike

Jan 18, 2021
Nic Miller
Senior Director of Marketing

A new finding from our analytics team reveals the positive impact PayPal has on conversion.

To determine both the popularity and conversion impact of PayPal as a donation method, our team analyzed more than 170,000 transactions.

Of the studied transactions, it was found that PayPal is selected during a donation checkout 20% of the time, making it the second most popular donation method behind card-based options.

More importantly, Fundraise Up data reveals that PayPal has an overall positive impact on conversion regardless of whether it’s selected by a supporter as a donation method. When the option to give using PayPal is present, the conversion rate rises by 10%

Final thoughts

PayPal is a popular choice for digital donors — one in five donors selects it during the donation checkout process. And because PayPal’s very presence at checkout can increase conversion by several percentage points, we recommend implementing PayPal as a donation option where possible.

Documentary
Stream Uncharitable free!
Uncharitable explores the prejudices hampering nonprofit progress and how to encourage more giving.
Watch Uncharitable
Related articles

Stay connected

Get updates and insights delivered to your inbox