Compare Fundraise Up vs Bonterra

From its inception, Fundraise Up chose to be best-in-class rather than all-in-one platform. We excel at delivering exceptional donor experiences and increasing revenue with our carefully curated platform, continuing as an innovation leader in this space.

We deliver weekly feature releases focused on high-growth initiatives. Through careful prioritization and data-driven testing, we enable nonprofits to achieve better conversion rates, higher revenue, and frictionless donor experiences.

Fundraise Up was the first in the market to integrate AI throughout its platform in 2018. Drawing on nearly a decade of worldwide nonprofit online giving data, our AI analyzes patterns from donors like yours to suggest optimal donation amounts. This leads to industry-leading conversion rates through smart personalization and donor-centric design. Beyond the historical data, Fundraise Up uses real-time behavioral data for AI-powered suggestions, enabling more accurate predictions of donor generosity.

Bonterra released its “AI-powered Optimized Ask” in March 2025, which only works for donors with established giving histories. While Bonterra is adding AI to their donation forms, they can’t match the dataset and innovations we’ve built over the years.

Fundraise Up offers built-in advanced recurring giving tools. These tools help boost monthly giving and provide flexible payment options, including ACH (US), PADs (Canada), and mobile wallets.

Here are our average monthly donation amounts by payment method:

• PayPal — $28
• Apple Pay — $30
• Google Pay — $27
• ACH — $72
• PADs — $36

We give you full access to your monthly donors' payment tokens, which remain yours even if you switch platforms. Bonterra’s data ownership policies vary by product tier, with EveryAction having conditional data ownership and Network for Good not allowing token migration. Bonterra requires manual recurring giving setup and has limited retention features, lacking both mobile wallet and ACH support.

Fundraise Up uses AI-powered adaptive cost coverage to intelligently determine when to request cover fees from donors. It analyzes donor behavior, location, and other factors to optimize both conversion rates and fee coverage, resulting in increased donation revenue.

The results speak for themselves — 82% of donors opt to cover both Fundraise Up and credit card transaction fees — increasing revenue for your fundraising program.

Fundraise Up support excels with the team consistently achieving 95% customer satisfaction score through timely, expert technical assistance. We prioritize customer success by responding to inquiries within one hour during support hours on average.

Bonterra customers face month-long email response times, waitlists, and voicemail chains. They also charge extra fees for premier support, while Fundraise Up provides exceptional support to all customers at no additional cost.

We succeed when you succeed. We only get paid when we deliver results, earning your business through consistent product improvements and measurable outcomes, not through upfront payments or contract commitments.

Fundraise Up regards customers as long-term partners, regardless of size. Our philosophy centers on customer success — our revenue depends entirely on our product’s performance and ability to deliver results.

Bonterra requires organizations to sign contracts and pay upfront subscription and implementation fees, regardless of whether Bonterra delivers on performance. Their pricing varies by product — for example, Network for Good lacks advanced features, such as full API access and the optimized Ask AI model, requiring an upgrade to EveryAction.