Solutions

Process donations from offline channels

Easily process donations made over the phone, in person, or at events — turning offline donors into loyal online supporters and increasing donor retention.

Face-to-face

Direct mail

Call centers

Telethons

Events fundraising

Centralized hub
for all your donations

Fundraise Up’s Virtual Terminal and REST API open new giving channels while delivering an exceptional donor experience and increasing retention. Process donations in real-time from F2F fundraising, direct mail, telethons, and events — all through Fundraise Up.

Virtual Terminal

Process gifts from your dashboard

Virtual Terminal lets you easily process in-person, over-the-phone, and other donations from non-digital channels directly from your dashboard. Secure, user-friendly, and reliable during high-traffic events, it’s the perfect tool for quick donation processing.

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REST API

Process donations from offline channels

Whether it’s face-to-face fundraising, direct mail, or events, donations are processed in real-time. Supporters instantly get receipts and Donor Portal access, with all data synced to your CRM for a consistent donor journey that drives engagement and retention.

Explore REST API

Why process donations through Fundraise Up?

Real-time processing

Instantly process donations from any channel, catch errors like incorrect credit card details in real-time, reduce declined payments, and increase donation success.

Increased donor retention

Wow your donors with instant receipts and Donor Portal access. Regardless of the channel, every supporter gets a consistent, high-quality experience that drives repeat giving.

Secure and reliable

Our secure, tokenized payment processing guarantees safe transactions every time and handles up to 300 transactions per second, which is ideal for high-volume events.

Versatile payment options

Accept donations through a variety of payment methods and flexible sustainer programs, giving your supporters more ways to contribute.

Unified donation management

Get a complete view of all your donations with our Insights Dashboard. Make data-driven decisions and refine your strategy for greater impact.

Cost-effective

Maximize efficiency without increasing costs. Fundraise Up lets you process donations from any channel in one place, eliminating the need for costly additional software.

Streamlined data flow

With Fundraise Up's powerful native integrations and API, you can easily sync donation data with your CRM, BI tools, or any custom systems.

Global reach

Fundraise Up supports global payment methods, 135+ currencies, and language localizations, making it the ideal platform to fundraise from any country in the world.

Work with trusted Fundraise Up Partners

Whether you need to process donations through Fundraise Up or build custom integration for your CRM, our partners have the expertise to help you streamline and enhance your operations.

Find a partner

Partner with us

Looking to expand your offerings? Partner with Fundraise Up to deliver powerful API solutions that enhance fundraising operations and improve donor engagement.

Let’s work together to help your clients achieve more!

Join the program

More powerful features

Native integrations

Connect with platforms like Salesforce NPC, HubSpot, Raiser’s Edge NXT, and others for easy, native integration.

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JavaScript API

Use our JavaScript API to route Fundraise Up data to custom applications and push Checkout events directly to your workflows.

Explore the docs

Data exports

Go beyond native integrations with flexible data exports, giving your team access to fundraising data in any format, anytime, and delivered to any destination.

Explore the docs

URL API

Use URL API to pre-fill donation forms. Perfect for sending traffic from email marketing campaigns by using merge tags to customize information.

Explore the docs

20% increase
in average donation
amount

Fundraise Up made donation processing intelligent enough to correctly identify fraud and catch errors in real time. The processing power and flexibility also made on-the-fly coordination possible during the telecast so there was never a component that was down or processing slowly.

Robyn Bucknam

VP, Innovation and Technology

Frequently
Asked Questions

How can I process donations from offline acquisition channels with Fundraise Up?

You can process donations from offline channels like phone calls, events, direct mail, and face-to-face fundraising using Fundraise Up’s Virtual Terminal and REST API. These tools allow you to securely process and sync donations collected from offline acquisition channels in real-time, directly within Fundraise Up.

Is Fundraise Up suitable for high-volume fundraising events like telethons?

Yes, Fundraise Up is designed to handle high-volume events with ease. Our platform can process up to 200 real-time transactions per second, ensuring secure and reliable donation processing even during peak times.

How does Fundraise Up help improve donor retention?

Fundraise Up provides a seamless and consistent donor experience across all channels, both online and offline. Donors receive immediate confirmations, receipts, and access to the Donor Portal, which encourages repeat giving and strengthens long-term relationships.

What languages and currencies does Fundraise Up support?

Fundraise Up supports over 135 currencies and offers 22+ languages, making it easy to fundraise globally and cater to your international donors.

Can I sync donations acquired from non-digital channels like direct mail or face-to-face with my CRM or other tools?

Absolutely! Fundraise Up allows you to automatically sync donation data with your CRM, BI tools, or other systems through native integrations and API.

Case study

Stand Up to Cancer scales up donation processing

This feature contributed to a 9% reduction in call wait times during Stand Up to Cancer’s event. Fundraise Up’s instant payment processing helped Stand Up to Cancer maintain a low declined payment rate of just 0.97% during their telecast and increase their average donation amount. Stand Up to Cancer saw a 50% reduction in staff training time.

See the case

study