Solutions
Process donations from offline channels
Easily process donations made over the phone, in person, or at events — turning offline donors into loyal online supporters and increasing donor retention.
Face-to-face
Direct mail
Call centers
Telethons
Events fundraising
Centralized hub
for all your donations
Fundraise Up’s Virtual Terminal and REST API open new giving channels while delivering an exceptional donor experience and increasing retention. Process donations in real-time from F2F fundraising, direct mail, telethons, and events — all through Fundraise Up.
Virtual Terminal
Process gifts from your dashboard
Virtual Terminal lets you easily process in-person, over-the-phone, and other donations from non-digital channels directly from your dashboard. Secure, user-friendly, and reliable during high-traffic events, it’s the perfect tool for quick donation processing.
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REST API
Process donations from offline channels
Whether it’s face-to-face fundraising, direct mail, or events, donations are processed in real-time. Supporters instantly get receipts and Donor Portal access, with all data synced to your CRM for a consistent donor journey that drives engagement and retention.
Explore REST API
Why process donations through Fundraise Up?
Real-time processing
Instantly process donations from any channel, catch errors like incorrect credit card details in real-time, reduce declined payments, and increase donation success.
Increased donor retention
Wow your donors with instant receipts and Donor Portal access. Regardless of the channel, every supporter gets a consistent, high-quality experience that drives repeat giving.
Secure and reliable
Our secure, tokenized payment processing guarantees safe transactions every time and handles up to 300 transactions per second, which is ideal for high-volume events.
Versatile payment options
Accept donations through a variety of payment methods and flexible sustainer programs, giving your supporters more ways to contribute.
Unified donation management
Get a complete view of all your donations with our Insights Dashboard. Make data-driven decisions and refine your strategy for greater impact.
Cost-effective
Maximize efficiency without increasing costs. Fundraise Up lets you process donations from any channel in one place, eliminating the need for costly additional software.
Streamlined data flow
With Fundraise Up's powerful native integrations and API, you can easily sync donation data with your CRM, BI tools, or any custom systems.
Global reach
Fundraise Up supports global payment methods, 135+ currencies, and language localizations, making it the ideal platform to fundraise from any country in the world.
Work with trusted Fundraise Up Partners
Whether you need to process donations through Fundraise Up or build custom integration for your CRM, our partners have the expertise to help you streamline and enhance your operations.
Find a partnerPartner with us
Looking to expand your offerings? Partner with Fundraise Up to deliver powerful API solutions that enhance fundraising operations and improve donor engagement.
Let’s work together to help your clients achieve more!
Case study
Stand Up to Cancer scales up donation processing
This feature contributed to a 9% reduction in call wait times during Stand Up to Cancer’s event. Fundraise Up’s instant payment processing helped Stand Up to Cancer maintain a low declined payment rate of just 0.97% during their telecast and increase their average donation amount. Stand Up to Cancer saw a 50% reduction in staff training time.
See the casestudy
More powerful features
Native integrations
Connect with platforms like Salesforce NPC, HubSpot, Raiser’s Edge NXT, and others for easy, native integration.
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JavaScript API
Use our JavaScript API to route Fundraise Up data to custom applications and push Checkout events directly to your workflows.
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Data exports
Go beyond native integrations with flexible data exports, giving your team access to fundraising data in any format, anytime, and delivered to any destination.
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URL API
Use URL API to pre-fill donation forms. Perfect for sending traffic from email marketing campaigns by using merge tags to customize information.
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Fundraise Up made donation processing intelligent enough to correctly identify fraud and catch errors in real time. The processing power and flexibility also made on-the-fly coordination possible during the telecast so there was never a component that was down or processing slowly.
Robyn Bucknam
VP Innovation and Technology, Stand Up To Cancer
See Fundraise Up’s innovative features in action
Talk to our digital fundraising experts about how Fundraise Up can elevate your organization’s donor revenue.
Contact our teamFrequently
Asked Questions
How can I process donations from offline acquisition channels with Fundraise Up?
You can process donations from offline channels like phone calls, events, direct mail, and face-to-face fundraising using Fundraise Up’s Virtual Terminal and REST API. These tools allow you to securely process and sync donations collected from offline acquisition channels in real-time, directly within Fundraise Up.
Is Fundraise Up suitable for high-volume fundraising events like telethons?
Yes, Fundraise Up is designed to handle high-volume events with ease. Our platform can process up to 200 real-time transactions per second, ensuring secure and reliable donation processing even during peak times.
How does Fundraise Up help improve donor retention?
Fundraise Up provides a seamless and consistent donor experience across all channels, both online and offline. Donors receive immediate confirmations, receipts, and access to the Donor Portal, which encourages repeat giving and strengthens long-term relationships.
What languages and currencies does Fundraise Up support?
Fundraise Up supports over 135 currencies and offers 22+ languages, making it easy to fundraise globally and cater to your international donors.
Can I sync donations acquired from non-digital channels like direct mail or face-to-face with my CRM or other tools?
Absolutely! Fundraise Up allows you to automatically sync donation data with your CRM, BI tools, or other systems through native integrations and API.