Dashboard
Can I add an end date to a recurring plan? Yes, you can. You can add any (or any combination) of the following limits: Maximum plan amount Maximum plan installments Plan end date Read more about recurring
1. What are the benefits of using Virtual Terminal? Please refer to our dedicated article on Virtual Terminal benefits. 2. Is an email address required? No, an email address is not required to process
Supporters can update their payment information for recurring donations through the Donor Portal. This is the primary method for supporters to manage their payment methods and other recurring plan details.
Virtual Terminal is a built-in Fundraise Up Dashboard tool that lets you process donations directly from your account, including in-person and phone donations. When to use Virtual Terminal Virtual Terminal
If you are an organization based in the US, you have the freedom to select the format of your supporters' addresses. You can easily alternate between ALL CAPS and Proper Case address formats in the settings.
An organization user can cancel a recurring donation plan via the Fundraise Up dashboard. Alternatively, the supporter can also do so through the Donor Portal. How to cancel a Recurring Plan from the Dashboard
While Fundraise Up does not provide a direct option to issue partial refunds from within its dashboard, you can still process partial refunds for donations made through Stripe or PayPal. Issuing Partial
When processing donations through Fundraise Up, you may occasionally encounter a donation with the status "Early fraud warning." This status indicates that the cardholder has reported the transaction as
If a recurring donation plan has been canceled, it is still possible to restart it. This article will guide you through the process of renewing a canceled recurring plan using either the Fundraise Up Dashboard
A receipt serves as a confirmation of a successful donation and can be used for tax purposes. However, there may be instances where a donation needs to be refunded, and the corresponding receipt must be

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us