Dashboard
While Fundraise Up does not provide a direct option to issue partial refunds from within its dashboard, you can still process partial refunds for donations made through Stripe or PayPal.
Issuing Partial
Sometimes, it may be necessary to refund a donation made through Fundraise Up. Whether it's due to a supporter’s request or an administrative need, Fundraise Up provides a straightforward process for refunding
An organization user can cancel a recurring donation plan via the Fundraise Up dashboard. Alternatively, the supporter can also do so through the Donor Portal.
How to cancel a Recurring Plan from the Dashboard
Can I add an end date to a recurring plan?
Yes, you can. You can add any (or any combination) of the following limits:
Maximum plan amount
Maximum plan installments
Plan end date
Read more about recurring
1. What are the benefits of using Virtual Terminal?
Please refer to our dedicated article on Virtual Terminal benefits.
2. Is an email address required?
No, an email address is not required to process
Supporters can update their payment information for recurring donations through the Donor Portal. This is the primary method for supporters to manage their payment methods and other recurring plan details.
If you have an integration set up with Raiser's Edge NXT, you may be wondering if you can sync donations in bulk to your CRM. While Fundraise Up can automatically sync donations to Raiser's Edge NXT, donations
Configuring Single Sign-On (SSO) for Fundraise Up enhances security and streamlines user access. This guide outlines common errors you may encounter during the setup process and provides troubleshooting
If you are an organization based in the US, you have the freedom to select the format of your supporters' addresses. You can easily alternate between ALL CAPS and Proper Case address formats in the settings.