Payment methods
How long will it take for funds to clear for donations made via Bank Transfers? Read below to get a better idea of when you can expect the funds from donations made via Bank Transfers to be deposited into
How are Stripe Customers used? Fundraise Up creates Customers in your Stripe account when processing all one-time Donations and the first Donation installments of Recurring Plans. As your Fundraise Up
Can we only use PayPal as a payment processor? We partner with Stripe to give your organization to accept as many common methods of donation as possible. As such, Stripe is required as your baseline payment
At Fundraise Up, the Card Account Updater feature from Stripe plays a crucial role in maintaining uninterrupted donor engagement. This feature automatically updates saved payment methods when the issuing
If you're trying to process a donation via the Virtual Terminal and can't see Bacs Direct Debit as an option, even though it's enabled for your account, follow these troubleshooting steps: Confirm direct
The mandate type will always be set to recurrent, irrespective of whether the donation is one-time or recurring. This is because Stripe does not currently support single_use sources for SEPA Direct Debits.
If you disable a payment method in your account settings, active recurring donation plans will still be charged as per the payment schedule — there's no need to worry. The situation is almost the same
If you're trying to connect your PayPal account to Fundraise Up and you receive confirmation from PayPal's side, but the connection doesn't appear in Fundraise Up, here's a quick troubleshooting guide
If the PayPal option isn't available in your checkout for recurring donations, there's a simple explanation: PayPal doesn't allow subscription payments by default. PayPal cannot be used for recurring giving
The Fundraise Up platform enables supporters to donate using cryptocurrency conveniently and securely, charging a 5% fee for processing crypto donations. This fee is not added to the donation amount but

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