Payments
Micro-deposits are a method of verifying bank account ownership when supporters make contributions via certain bank transfer methods, particularly ACH and PAD. When Are Micro-Deposits Used? Micro-deposits
If you need to create a report that has PayPal payout information alongside Fundraise Up information, you will need to merge two exports, either joining PayPal and Fundraise Up exports, or PayPal and your
Fundraise Up accepts both credit cards and debit cards for donations, even though the payment button in the checkout process is typically labeled as "Credit Card" in most regions. When a supporter enters
Fundraise Up provides integration with PayPal to receive donations through this popular payment method. However, it is not possible to connect a personal PayPal account because Fundraise Up can only be
In the Donor Portal, donors can edit payment details for their recurring donation, including the amount, frequency, and payment method. If the recurring plan has limits, such as a maximum donation amount
When a recurring donation reaches its predetermined limit (set in the Virtual Terminal), the following occurs: No new charges are made. The Dashboard no longer displays information about the next installment
When organization user set up recurring donations through Fundraise Up's Virtual Terminal with a specific end date, they might wonder what happens if the final installment falls on the same day as the
If you have ever tried to edit a recurring plan or activate a previously canceled recurring plan, you may have noticed a checkbox labeled Process a payment now. This checkbox can be a bit confusing, so
When a supporter disputes an installment from their recurring plan and the dispute is resolved in the supporter's favor, certain actions take place depending on the disputed payment's position in the payment
If you've noticed that a transaction in Stripe contains Fundraise Up metadata, but you can't find it in your Fundraise Up dashboard, it may be because the transaction was a failed donation attempt via

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us