Payments
Sometimes, a recurring plan in Fundraise Up may have a "Scheduled" status due to being skipped either by the supporter or through the Dashboard. While there isn't a direct option to unskip a scheduled
Fundraise Up accepts both credit cards and debit cards for donations, even though the payment button in the checkout process is typically labeled as "Credit Card" in most regions.
When a supporter enters
Fundraise Up provides integration with PayPal to receive donations through this popular payment method. However, it is not possible to connect a personal PayPal account because Fundraise Up can only be
Fundraise Up account default option uses machine learning to determine when to set a recurring plan's status to Failed after charge attempts have been made, helping organizations to avoid unnecessary charges
When a recurring donation reaches its predetermined limit (set in the Virtual Terminal), the following occurs:
No new charges are made.
The Dashboard no longer displays information about the next installment
A receipt serves as a confirmation of a successful donation and can be used for tax purposes. However, there may be instances where a donation needs to be refunded, and the corresponding receipt must be
If you have ever tried to edit a recurring plan or activate a previously canceled recurring plan, you may have noticed a checkbox labeled Process a payment now. This checkbox can be a bit confusing, so
When a supporter disputes an installment from their recurring plan and the dispute is resolved in the supporter's favor, certain actions take place depending on the disputed payment's position in the payment
Migrated recurring donations from another platform to Fundraise Up will have the same characteristics as those created directly through our system checkout. Organizations will have the same options to