If a recurring donation plan has been canceled, it is still possible to restart it. This article will guide you through the process of renewing a canceled recurring plan using either the Fundraise Up Dashboard

When a supporter makes a donation through Fundraise Up, their first and last names are typically associated with the donation by default. However, some supporters may prefer to give anonymously for various

If you have ever tried to edit a recurring plan or activate a previously canceled recurring plan, you may have noticed a checkbox labeled Process a payment now. This checkbox can be a bit confusing, so

As an Organization Administrator in Fundraise Up, you should have the highest level of permissions to perform various actions within your account. However, if you encounter an error message indicating

If you've noticed that a transaction in Stripe contains Fundraise Up metadata, but you can't find it in your Fundraise Up dashboard, it may be because the transaction was a failed donation attempt via

If you've noticed that the converted amounts between PayPal and Fundraise Up don't match up, the reason for the discrepancy lies in the currency exchange rates used by the two platforms. Fundraise Up and

You can easily correct supporter’s name in our Dashboard, for example if a supporter has accidentally entered the wrong name during Checkout process. To do this, go to the Supporters tab and enter the

Designations in Fundraise Up allow you to categorize donations and provide clarity to supporters about how their contributions will be used. While you can create, search, and delete designations from your

Using GIFs in your Fundraise Up email templates is a straightforward process. Follow these steps to integrate animated content into your campaigns: 1. Select or create your GIF: Choose a GIF that aligns

Sometimes, it may be necessary to refund a donation made through Fundraise Up. Whether it's due to a supporter’s request or an administrative need, Fundraise Up provides a straightforward process for refunding