Sometimes, a recurring plan in Fundraise Up may have a "Scheduled" status due to being skipped either by the supporter or through the Dashboard. While there isn't a direct option to unskip a scheduled

Fundraise Up account default option uses machine learning to determine when to set a recurring plan's status to Failed after charge attempts have been made, helping organizations to avoid unnecessary charges

A receipt serves as a confirmation of a successful donation and can be used for tax purposes. However, there may be instances where a donation needs to be refunded, and the corresponding receipt must be

Migrated recurring donations from another platform to Fundraise Up will have the same characteristics as those created directly through our system checkout. Organizations will have the same options to

As a UK charity using Fundraise Up, you'll be pleased to know that our platform fee qualifies for Gift Aid. This means you can claim Gift Aid on the gross donation amount, including the platform fee. HM

When supporters donate using ACH US Direct Debit through manual verification, Stripe uses micro-deposits to confirm the accuracy of the provided bank account details. Understanding Micro-Deposits Stripe

Fundraise Up is designed to handle almost unlimited load. This article details the numbers you can expect, how we achieve this, and how we regularly test the platform. Key figures The platform is capable

At Fundraise Up, the Card Account Updater feature from Stripe plays a crucial role in maintaining uninterrupted donor engagement. This feature automatically updates saved payment methods when the issuing

If a recurring plan is in a Failed status, it cannot be canceled in our system. This protocol helps maintain accurate and comprehensive statistics about the lifecycle and statuses of recurring plans. That

Firstly, it's important to note that Fundraise Up does not process donations directly. We rely on trusted third-party payment processors like Stripe to handle payment transactions for our platform. When