Frequencies

The default frequency determines which donation schedule supporters see first in the donation form. You can also configure a second frequency, which appears as an additional option supporters can select.

When you enable two frequencies, the Default frequency section becomes available, allowing you to decide which frequency supporters see first.

For combinations of “monthly” and “once” frequencies, the Default frequency section includes the Determined by AI option. This is pre-selected for all new campaigns, and we recommend keeping it enabled, as it typically increases revenue by analyzing supporter behavior.

• Once
• Daily
• Weekly
• Biweekly (every 2 weeks)
• Every 4 weeks
• Monthly
• Bimonthly (every 2 months)
• Quarterly (every 3 months)
• Semiannually (every 6 months)
• Annually

When you enable daily donations in your campaign, you can specify an optional end date. This allows supporters to decide whether their daily donations should end on a specific date that you’ve predefined, or continue indefinitely.

Setting an end date eliminates manual work for your organization during special events like religious holidays and fundraising marathons. When you set an end date, you won't need to track when these recurring donations will be completed — they'll be completed automatically for supporters who keep the checkbox selected. Once the end date passes, the checkbox automatically disappears from the checkout form.

To set an end date for daily donations, follow these steps:

1. Go to Campaigns > [Your campaign] > Settings > Frequencies and make sure the Daily option is selected.
2. Check the Set an optional end date for daily donations checkbox.
3. Choose a date from the calendar and save your changes.

In the checkout form, supporters will see an option to donate daily until the end date that you’ve set. By default, this option is pre-selected, meaning that the final payment will be collected on that day.

If supporters prefer, they can deselect this option to continue donating without an end date. However, they cannot change the end date themselves.

Your campaign can use these AI optimizations regardless of selected frequencies:

• Suggest a recurring donation before donation. Enables AI to determine when to suggest recurring donations before checkout, helping convert one-time supporters to recurring supporters.
• Suggest a recurring plan after donation. Enables AI to optimize when to show post-donation monthly upsell offers, without affecting the main donation flow. This feature won’t display for donations that include tributes.