Thank you screen
Choose what to show your supporters after a successful conversion in the Checkout modal.
The Thank you screen is the screen is the screen that your supporters see after completing their donation..
In your Checkout modal settings, you’ll find a Thank you screen section where you can:
- Choose to show supporters Fundraise Up's in-checkout Thank you screen, which includes social media sharing options,
- Or redirect them to a specific URL (for example, if your organization already has a dedicated “Thank You” page.)
Fundraise Up Thank you screen
This is the default option for the Checkout modal, with several customization options available.
Setting different sharing URLs for multiple languages
You can customize the sharing URL for each language enabled in your Campaign.
- Go to Campaigns > [Your Campaign] > Settings > Localization.
- Select the language.
- In the Checkout modal thank you screen, sharing URL field, enter the link you want supporters to share for that specific language.
- Click Save changes to apply your settings.
Custom default message
You can customize the message that appears by default along with the social media share.
If you leave this empty, the supporter will be able to choose their own message.
If you enter a custom message, that will be displayed by default along with the share. This allows you to communicate and reinforce your campaign's message, even if the supporter chooses not to provide their own message.
When the Default sharing message field is left empty, it appears like this on Facebook, for example:
Enabling sharing channels
If you'd like to discourage supporters from sharing on any of the social media platforms we support, you can disable them here:
Typically, unless you have a specific reason to discourage sharing, enabling all of them is considered best practice.
Redirect to a specific URL
Redirect replaces the Fundraise Up Thank you screen with your own page. Since the default screen is designed to encourage supporters to share their donations on social media, consider including these sharing options on the page to which you are redirecting them.
Setting different redirects for multiple languages
You can customize the redirect URL for each language enabled in your Campaign.
- Go to Campaigns > [Your Campaign] > Settings > Localization.
- Select the language.
- In the Checkout modal thank you screen, target URL field, enter the link to which you want supporters to be redirected for that specific language.
- Click Save changes to apply your settings.
- Repeat these steps for other languages, if necessary.
Specific URL parameters
When we redirect a supporter to your chosen thank you page, we add the following parameters to the landing address so these can be picked up by the destination as needed:
donationId
— the unique Fundraise Up donation IDamount
— the donation amount in XX.XX format. E.g. "10.20", "10.00"currency
— the ISO currency code. E.g. "USD", "EUR"monthly
— given as either "true" or "false"supporterFirstName
andsupporterLastName
— the first and last name of the supportersupporterEmail
— the supporter’s emaildesignationId
— the designation ID, if a designation was selecteddesignationName
— the designation name, if a designation was selectedtributeId
— the tribute ID, if the donation was made with a dedicationlang
— the checkout language displayed to the supporter. Shown in lowercase, two-letter codes without locale extensions (for example, not “en-us” or “en-gb”).
The final thank you page URL would therefore look something like this:
1https://www.example.org/thank-you
2 ?donationId=DTECRHJM
3 &amount=26.50
4 ¤cy=USD
5 &monthly=true
6 &supporterFirstName=John
7 &supporterLastName=Salmon
8 &supporterEmail=johnsalmon%40gmail.com
9 &designationId=EVYM3M9Q
10 &designationName=Where%20it%20is%20needed%20most
11 &tributeId=TGRRPJUA
12 &lang=en
tributeId
parameter. This link must be constructed as follows: [Donor Portal URL]/tributes/[tributeId]
— for examplehttps://mycharity.donorsupport.com/tributes/TGRRPJUA
. You can find and set your Donor Portal URL in your Dashboard settings.