Thank you screen
Choose what to show your supporters after a successful conversion in the Checkout modal.
Here, you can choose what supporters see after making a donation using your Checkout modal: either you can redirect them to a specific URL (for example, if your organization already has an established “Thank you” page) or shown them Fundraise Up's default Thank you screen.
When we redirect a supporter to your chosen thank you page, we add the following parameters to the landing address so these can be picked up by the destination as needed:
donationId— the unique Fundraise Up donation ID
amount— the donation amount in XX.XX format. E.g. "10.20", "10.00"
currency— the ISO currency code. E.g. "USD", "EUR"
monthly— given as either "true" or "false"
supporterLastName— the first and last name of the supporter
supporterEmail— the supporter’s email
designationId— the designation ID, if a designation was selected
designationName— the designation name, if a designation was selected
tributeId— the tribute ID, if the donation was made with a dedication.
The final thank you page URL would therefore look something like this:
tributeId parameter. This link must be constructed as follows:
[Donor Portal URL]/tributes/[tributeId] — for example
https://mycharity.donorsupport.com/tributes/TGRRPJUA. You can find and set your Donor Portal URL in your Dashboard settings.
Keep in mind that the redirect replaces the Fundraise Up Thank you screen, wherein supporters are encouraged to share their donation on social media. You may therefore wish to ensure that these options are included on the page you choose to redirect them to.
Fundraise Up Thank you screen
In your Checkout modal settings, you'll see a Thank you screen section. From there, you can choose whether supporters see our in-Checkout Thank you screen experience, which includes social media sharing options, or whether you'd like to redirect them to another URL.
If you've chosen to show the in-Checkout Thank you screen, you can determine whether or not supporters see sharing options by toggling on or off the ability to share to each social platform.
When any social platform is enabled, supporters will see a screen similar to the following:
When all social platforms are unchecked for sharing, the supporter will see a screen similar to the following:
This is the URL that is shared when a supporter chooses to share their donation.
Here, you have two options:
- You can choose to leave this blank. When left blank, Fundraise Up will automatically share the URL of the webpage the supporter made their donation from.
- You can enter your own URL. You may enter any URL here to "force share" a specific page or campaign. This is useful for specific initiatives, landing pages, events, etc.
Custom default message
You can customize the message that appears by default along with the social media share.
If you leave this empty, the supporter will be able to choose their own message.
If you enter a custom message, that will be displayed by default along with the share. This allows you to communicate and reinforce your campaign's message, even if the supporter chooses not to provide their own message.
When the Default sharing message field is left empty, it appears like this on Facebook, for example:
Enabling sharing channels
If you'd like to discourage supporters from sharing on any of the social media platforms we support, you can disable them here:
Typically, unless you have a specific reason to discourage sharing, enabling all of them is considered best practice.