Questions

How to use Questions in Checkout.

In the Checkout for any Campaigns, you can enable the Questions feature. This will then display a Questions screen in Checkout.

The Questions screen is displayed post-conversion. This means that the donation has already been processed and the donor’s personal information (first name, last name, email address) has already been captured. This approach ensures that there is no loss in conversion when you enable the Questions feature in Checkout.

You can enable Questions for a particular Checkout from the Campaigns view. On the Questions settings page, you can select existing questions to add to the Checkout or create and add new questions.