Thank you screen
Choose what your donors see after their donation.
The Thank you screen is what supporters see after completing their donation.
In your Campaign Page settings, you’ll find a Thank you screen section where you can:
- Choose to show Fundraise Up’s built-in Thank you screen, which includes social media sharing options. Supporters will also see animated visuals that reflect your campaign’s tone — designed to create an emotional connection and highlight the impact of the donation.
- Or redirect supporters to a custom URL — for example, if your organization has a dedicated “Thank You” page.
Fundraise Up Thank you screen
This is the default option for Campaign Pages, with several customization options available.
Setting different sharing URLs for multiple languages
You can customize the sharing URL for each language enabled in your Campaign.
- Go to Campaigns > [Your Campaign] > Settings > Localization.
- Select the language.
- In the Campaign page thank you screen, sharing URL field, enter the link you want supporters to share for that specific language.
- Click Save changes to apply your settings.
- Repeat these steps for other languages, if necessary.
Default sharing message
Here, you can customize the default message that appears when supporters share on social media. If you leave this empty, supporters will be able to choose their own message.
If you enter a custom message, that will be displayed by default along with the share. This allows you to communicate and reinforce your campaign's message, even if the supporter chooses not to provide their own message.
If the Default sharing message field is left empty, it will appear like this on Facebook, for example:
Redirect to a specific URL
Redirect replaces the Fundraise Up Thank you screen with a page of your choice.
You can enter a full URL or part of a web address. For example, if you enter /thank-you, anyone who donated on example.com will be sent to example.com/thank-you after their donation.
Since the default screen is designed to encourage supporters to share their donations on social media, consider including these sharing options on the page you redirect them to.
Setting different redirects for multiple languages
You can customize the redirect URL for each language enabled in your Campaign.
- Go to Campaigns > [Your Campaign] > Settings > Localization.
- Select the language.
- In the Campaign page thank you screen, target URL field, enter the link to which you want supporters to be redirected for that specific language.
- Click Save changes to apply your settings.
- Repeat these steps for other languages, if necessary.
Specific URL parameters
When we redirect a supporter to your chosen thank you page, we add the following parameters to the landing address so these can be picked up by the destination as needed:
donationId
— a comma-separated list of all created donation IDsamount
— the total amount of all created donations, in XX.XX formatcurrency
— the ISO currency code, the same for all donationsmonthly
— either “true” or “false”, the same for all donationssupporterFirstName
andsupporterLastName
— the first and last name of the supporter (same for all donations)supporterEmail
— the supporter’s email (same for all donations)designationId
— a comma-separated list of all selected designation IDsdesignationName
— a comma-separated list of all selected designation namestributeId
— the tribute ID, if the donation was made with a dedication (same for all donations)lang
— the checkout language displayed to the supporter
The order of items in each list is identical: the first donationId
matches the first designationId
and designationName
, the second matches the second, and so on.
The final Thank you page URL would therefore look like this:
1https://www.example.com/thank-you
2 ?donationId=DTECRHJM,DWRWCVG
3 &amount=50.00
4 ¤cy=USD
5 &monthly=true
6 &supporterFirstName=Alex
7 &supporterLastName=Garcia
8 &supporterEmail=example%40example.com
9 &designationId=EVYM3M9Q,EWEZCFR5
10 &designationName=Where%20it%20is%20needed%20most,Education%20Fund
11 &tributeId=TGRRPJUA
12 &lang=en
tributeId
parameter. This link must be constructed as follows: [Donor Portal URL]/tributes/[tributeId]
— for examplehttps://mycharity.donorsupport.com/tributes/TGRRPJUA
. You can find and set your Donor Portal URL in your Dashboard settings.