Fundraise Up currently doesn't offer a physical card reader at this time, but in-person donations can be quickly taken via Virtual Terminal. We may consider adding card reader and tap payment support to

No, there is no obligation to continue to use Fundraise Up. No contracts, no minimums. We don't like to be locked into software contracts, so we don't do that to you. We don't want you to be unhappy in

The Recurring tab will show recurring plans as a whole. The Donations tab, if filtered to recurring, will show every donation installment processed for all plans within a time frame. As a result, you should

To update your organization's legal information, including your registered address, navigate to the Account settings page under your general settings. Scroll to the Legal section of the page and here

You can edit or add account codes on accounts from the Account page of Settings, or by going to the Subaccounts page and editing it for subaccounts of the current account. Account code is a field that

If you disable a payment method in your account settings, active recurring donation plans will still be charged as per the payment schedule — there's no need to worry. The situation is almost the same

When you update a donor's email address in your Organization's dashboard, it automatically updates in the Donor Portal too. The donor retains access to their Donor Portal using the new email address, and

Fundraise Up is not a payment processor. We partner with Stripe, which is PCI Compliant, to process credit card transactions, and other processors like PayPal and Gemini for specific types of transactions.

Fundraise Up has not been designed to work with Google Translate. Using Google Translate will have unexpected results, and should be unnecessary thanks to our built-in localization tools, which cover more

To view your test donations and recurring plans in Fundraise Up, please set your account to view test data so you may find and cancel recurring plans. Any transactions created in test mode are only visible