Platform basics
To update your organization's legal information, including your registered address, navigate to the Account settings page under your general settings. Scroll to the Legal section of the page and here
Fundraise Up allows you to assign unique identifiers, called account codes, to each of your accounts. Account codes can be useful for organizing and tracking your accounts, especially when you have multiple
If you disable a payment method in your account settings, active recurring donation plans will still be charged as per the payment schedule — there's no need to worry.
The situation is almost the same
Fundraise Up has not been designed to work with Google Translate. Using Google Translate will have unexpected results, and should be unnecessary thanks to our built-in localization tools, which cover more
To view your test donations and recurring plans in Fundraise Up, please set your account to view test data so you may find and cancel recurring plans. Any transactions created in test mode are only visible
Test transactions are still transactions that involve creating test records within a payment processor, and as such cannot be deleted from the Dashboard.
Although we do offer the ability to make test donations
If you are unable to see the Payment options or Receipts sections under your Fundraise Up account settings, there could be a few reasons behind this issue.
User Role Permissions
One of the main reasons
Fundraise Up offers multiple ways to keep your fundraising efforts running smoothly, even if your main website experiences downtime or undergoes maintenance.
Directing Supporters to Your Fundraise Up Checkout
Fundraise Up accepts both credit cards and debit cards for donations, even though the payment button in the checkout process is typically labeled as "Credit Card" in most regions.
When a supporter enters
When you go to Settings and notice that you have less items on your left navigation menu, this most likely means your user account has less privileges than others. If you believe you should have a higher