Set up Giving Station

Create and configure a Giving Station campaign in the Dashboard.

Giving Station is a mode of the Fundraise Up app that turns a tablet into a self-serve donation station that use on their own. It runs on a  that you create in the . This article covers creating that campaign and configuring what supporters see; setting up the tablet on-site is a separate step. For the full picture of the app and what you need to run it, see Fundraise Up app for in-person donations.

Before you begin, you need:

  • A role in the Dashboard that can create campaigns: Organization Administrator, Campaign Administrator, or Configuration Manager.
  • A connected Stripe account. If you have not connected one, see Stripe.

Step 1. Create a Giving Station campaign

 

Giving Station campaigns live in the Giving Station campaigns section of your Dashboard. Only these campaigns appear on a tablet.

To create one:

  1. Go to Giving Station campaigns.
  2. Click New campaign.
  3. Enter a name for the campaign. This name is internal, and supporters do not see it.
  4. Click Create campaign.

After you create your first campaign, New campaign gives you two options:

  • New Giving Station campaign with default settings — a fresh campaign you configure from the start. Use it when the new campaign is unlike the ones you already run.
  • Clone an existing Giving Station campaign — a copy of a campaign you have already set up, carrying over its settings. Use it when the new campaign is close to an existing one — the same station at another venue, or a repeat in a later year — so you do not configure it again.

The campaign opens on the Overview tab, which shows its key details. Switch to the Settings tab to configure it.

Step 2. Configure campaign settings

 

The Settings tab is where you set how the station takes donations. The left-hand menu groups the options into sections. Start with General and work down.

General

 

The General section sets the campaign's name and how long it runs.

  • Set a Campaign name for internal use — it appears in the Dashboard and your reports, but supporters never see it.
  • Add an optional Campaign code to tag the campaign in reports, exports, and your CRM.
  • Under Campaign end date, set a date to disable the campaign automatically and move it to the archive.

Frequencies

 

The Frequencies section sets which donation frequencies supporters can choose. Offer up to two frequencies, such as one-time and monthly. The station preselects the default, and supporters can switch to the second one if you add it. Only the frequencies enabled in your account's Dashboard settings (under Settings > Recurring plans) are available here.

Donation amounts

 

The Donation amounts section sets the smallest gift the station accepts. You can choose different amounts for the frequencies you selected.

Designations

 

The Designations section sets what supporters' donations fund. Choose how donations are assigned to a :

  • Assigned designation — every donation goes to the designation you select, and supporters cannot change it.
  • Selectable designation — supporters choose from the campaign designations at the station.

Custom fields

 

The Custom fields section records extra information with each donation. Add a field for anything you need beyond the standard donation details; the values appear on the donation and in your exports.

Step 3. Add content

 

Switch to the Content tab to set what supporters see on the station's donation screen. Add a logo, an image, a title, and a message that explains the cause.

Step 4. Set up emails

 

Switch to the Emails tab to configure the emails supporters receive after they give, such as the donation receipt. Customize each one or turn it off.

Next steps

 

Once the campaign is configured, set up a tablet and launch the station. See Run a Giving Station.