Stripe

Stripe is an online payment platform that provides a comprehensive suite of payment processing services and payment methods to businesses of all sizes. It offers advanced features such as recurring payments and fraud protection, making it an ideal choice for organizations needing a secure, reliable, and efficient payment solution.

Stripe is an essential component of using Fundraise Up, as it provides secure and reliable payment processing architecture. To use Fundraise Up, you must connect an active Stripe account.

Supported countries

To use Fundraise Up, your organization needs to connect an active Stripe account that is based in one of the following countries:

Connecting Stripe

If your organization already has a Stripe account, visit the Stripe page in the Payment methods section of your Fundraise Up account settings. Select the Connect Stripe account option and follow the prompts to connect the Stripe account.

Getting a Stripe account

If your organization does not yet have a Stripe account, or if you want to create a new Stripe account for use with Fundraise Up, visit the Stripe page in the Payment methods section of your Fundraise Up account settings. Select the Create new account button.

Next, click the Activate Stripe account button and follow the prompts in Stripe to finish activating your new Stripe account.

Nonprofit discount

Stripe offers special discounted rates to eligible nonprofits. Nonprofits can access reduced processing fees for certain types of payments, including credit and debit card payments, ACH payments, Apple Pay, and Google Pay. Learn more →

Payment methods

Stripe supports a wide range of payment methods, including credit and debit cards, ACH payments, Apple Pay, Google Pay, and more. All payment methods are secure and encrypted, ensuring that customers can make donations confidently and securely. Additionally, Stripe supports payments in over 130 currencies, making it a great choice for engaging supporters around the world.

Below are the payment methods supported by Stripe in Fundraise Up:

Fees

Stripe assesses fees based on the payment method used to process a donation. You can view an explanation of fees on Stripe’s website. Learn more →

The Fundraise Up transaction fee is a flat-rate fee. We do not charge different fees based on the payment methods used to process donations.

Bank transfer limits

Stripe offers the ability to transfer funds from your Stripe account to your bank account in certain countries. Depending on the country, Stripe may impose certain limits on bank transfers, such as a maximum amount per transfer and a maximum number of transfers per month. Before initiating a bank transfer, please check the Stripe documentation to confirm the limits that apply to your country.

The table below displays the standard bank transfer limits from your Stripe account to your bank account for the United States, Canada, Australia, and the United Kingdom. The former two use ACH Direct Debit as the bank transfer method, and the latter two use BECS Direct Debit.

Transferring metadata

The only donation metadata that will be transferred to Stripe is the Donation ID.

Troubleshooting

If you are experiencing issues with Stripe, you can find help in the Stripe support center or by reaching out to the Stripe support team directly. You can also find helpful tips and troubleshooting advice in the support section of our website.