Platform basics
Fundraise Up works with many Canadian nonprofits, and one of the first questions always is: Is Fundraise Up CRA compliant? The answer is yes, and we're happy to go into detail as to why.
There is often
Fundraise Up provides the option for supporters to make their donations anonymously, which means they prefer not to have their contribution acknowledged publicly by the organization. In this article, we'll
Virtual Terminal lets you process donations on behalf of supporters. This article provides solutions for typical issues you might encounter.
Expired card errors
Virtual Terminal might show an expired card
When you create a Fundraise Up account, it comes pre-set with a default currency (USD) and country (USA). If you need to change these settings to better suit your organization's needs, our support team
Sometimes, a recurring plan in Fundraise Up may have a "Scheduled" status due to being skipped either by the supporter or through the Dashboard. While there isn't a direct option to unskip a scheduled
Recurring donations are a great way to ensure a steady stream of support for your organization. To help supporters stay informed about their upcoming contributions, Fundraise Up offers email reminders
No, existing recurring donations are not directly linked to your website, ensuring that there will be no issues whatsoever.
The Donor Portal is a valuable feature provided by Fundraise Up that allows supporters to manage their recurring plans, update their payment information, and view their donation history.
Automatic Synchronization
Fundraise Up prioritizes the security of your donors' sensitive data by partnering with PCI-compliant payment processors, primarily Stripe, for credit card transactions. While Fundraise Up is not a payment
Fundraise Up's global Elements, such as Social Proof and Reminder popups, are designed to maximize donation conversion and are enabled by default. However, if you prefer to stop these popups from appearing