Only Organization Administrator users will see all settings options. Additionally, some subaccounts may be set to use their parent account's payment options and receipting. When determining why you cannot

If you have ever tried to edit a recurring plan or activate a previously canceled recurring plan, you may have noticed a checkbox labeled Process a payment now. This checkbox can be a bit confusing, so

At Fundraise Up, we don't offer text-to-give services directly, but we work well with platforms that do. Many of our organizations ask us if we offer give-by-text, SMS-sending services, or other things

At this time, it is not possible to directly link two Stripe accounts to your Fundraise Up account. However, many organizations that collect international donations, especially those with multiple national

To send Fundraise Up data to the Feathr Super Pixel, you'll need to add a couple of tags to Google Tag Manager (or equivalent) that will map Fundraise Up data and send it to the Feathr Super Pixel. The

Can you change the campaign of a P2P once it has been created? Once a P2P fundraiser has been created, you cannot change the campaign it is associated with. When this happens, we recommend pausing the

Fundraise Up provides a wealth of data when recording donation information, including payment type, tribute information, and many other details. While not all of these data points are available as columns

How does Fundraise Up handle anonymous donations? You can allow anonymous donations or not on a per-campaign basis. Donations where the donor chose to be anonymous are clearly marked and that choice is

Why was my email address rejected? Donors must provide a valid email address when donating via your Fundraise Up donation checkout. These are validated by ZeroBounce in order to ensure high deliverability

Fundraise Up never holds your funds. All donations are sent immediately to Stripe and PayPal (depending on which payment option your donor chooses). You can control the frequency and settings of payouts