Donor Portal

Let donors manage their online giving

Reduce donor support hours
Maintain donor trust
Improve donor retention
Increase recurring giving
Engage donors with P2P fundraising
Donor Portal

A turnkey, self-serve portal
for your donors

Donor Portal lets your supporters manage recurring plans, dedicate donations, manage P2P fundraisers, and download receipts.
Donor Portal on Desktop
Donor Portal on Mobile

Features

Self-service donation management tools that improve retention and increase revenue.
Adjust donation amount
With Donor Portal, donors can easily adjust the donation amount of their recurring plans, reducing the likelihood of plan cancellation.
Change donation date
Give recurring donors flexibility by allowing them to change the date on which their recurring donation is charged.
Edit payment method
Donor Portal makes it easy for donors to edit the payment methods used for their recurring plans without having to call or email your staff.
Pause plan
Donor Portal automatically prompts donors to pause their recurring plans instead of cancelling them, preventing donor attrition.
Donation history
With Donor Portal, supporters get a complete history of their online giving and can review the details of each donation they’ve made.
Download receipts
Make it easy for donors to access and download tax-compliant PDF donation receipts using Donor Portal’s self-service features.
Custom subdomain
Integrate Donor Portal into your website structure and provide donors with an instantly-recognizable URL by adding a custom subdomain.
Custom email address
Add a custom email sending address to send transactional emails from one of your organizations’ existing email addresses.
White Label
Maintain a recognizable and on-brand experience in Donor Portal by adding your organization’s logo, a hero image, and custom text.

22% increase
in online revenue

Fundraise Up understands nonprofits more than other technology solutions do. The team makes everything as turnkey as possible, and our donors benefit from it.
Rupert Schutz
Director of Email Marketing

300% increase
in recurring monthly
digital donors

We’re confident that we’ve found a great partner in Fundraise Up and a responsive team with whom we can build a long-term partnership.
Tobes Kelly
VP, Head of Digital

20% increase
in average donation
amount

The support of the Fundraise Up team was really essential to us. There was also an ease of flexibility in the setup that allowed us to adjust things more rapidly than we ever have been able to do before.
Robyn Bucknam
Vice President, Digital

85% donor
covered fees

We've seen less abandoned checkout, increased monthly donations, increased mobile donations, and increased coverage of transaction fees.
Sandra Fasules
Director, Digital Engagement and Response

20% lift
in conversion rate

Since implementing Fundraise Up, we are seeing 8x more monthly donors each day — and most of that is just by using the built-in features that Fundraise Up provides.
Joshua McLemore
Director of Direct Response & P2P Fundraising

22% increase
in online revenue

Fundraise Up understands nonprofits more than other technology solutions do. The team makes everything as turnkey as possible, and our donors benefit from it.
Rupert Schutz
Director of Email Marketing

300% increase
in recurring monthly
digital donors

We’re confident that we’ve found a great partner in Fundraise Up and a responsive team with whom we can build a long-term partnership.
Tobes Kelly
VP, Head of Digital
P2P fundraisers

P2P fundraisers

With Donor Portal, supporters can manage their P2P fundraisers, view donations, and access sharing tools for promoting their fundraisers on social media.
Explore P2P fundraisers
Post-donation dedications

Post-donation dedications

When a donor makes a tribute donation at checkout, they complete the dedication by customizing and sending an e-card or postal card from Donor Portal.
Explore Tributes
Hundreds of features optimized for better online fundraising

Hundreds of features optimized for better online fundraising

Explore hundreds of features designed for modern online fundraising and optimized for high conversion.
Explore Features
Case study

How a unified donation experience drove channel growth

With Fundraise Up, Boys & Girls Clubs of America found a way to streamline giving and increase the effectiveness of its campaigns.
See the case study
Boys & Girls Clubs of America Case Study
Boys & Girls Clubs of America Case Study
Boys & Girls Clubs of America Case Study