Shopify is an e-commerce platform that enables businesses to create and manage their own online stores. Add the Fundraise Up installation code to your Shopify theme code to integrate the platform with

Please be informed that starting October 11, 2023, we have updated our Stripe integration. For new accounts, only the Donation ID will be sent as metadata to Stripe. If you need to create a report that

It is sometimes a concern that Fundraise Up on-page checkout may slow your website down, when compared to sending a donor off to a different page for donations. We take every step to mitigate this, and

We’re making some changes to our cookies on October 2nd, 2023, and you might need to update your site’s cookie banner before that date. Who do these changes apply to? Before you read any further, check

Your Fundraise Up account comes pre-set with a default currency (USD) and country (USA). Need a change? We've got you covered! However, this can't be done through your Dashboard. You'll need our support

Fundraise Up uses cloud-based technologies. This means that the data reside in different places simultaneously. This is the core benefit of cloud computing, as it creates a more elastic, robust, and dependable

Donors may prefer not to receive emails for every recurring donation installment. Our platform allows customization of email notification settings to accommodate different donor preferences at various

When you update a donor's email address in your Organization's dashboard, it automatically updates in the Donor Portal too. The donor retains access to their Donor Portal using the new email address, and

Fundraise Up is not a payment processor. We partner with Stripe, which is PCI Compliant, to process credit card transactions, and other processors like PayPal and Gemini for specific types of transactions.

Test transactions are still transactions that involve creating test records within a payment processor, and as such cannot be deleted from the Dashboard. Although we do offer the ability to make test donations