Platform basics
Fundraise Up ensures your organization receives donations promptly and securely. We never hold your funds; all donations are immediately sent to either Stripe or PayPal after a successful transaction,
Fundraise Up is designed to handle almost unlimited load. This article details the numbers you can expect, how we achieve this, and how we regularly test the platform.
Key figures
The platform is capable
When processing donations through Fundraise Up, you may occasionally encounter a donation with the status "Early fraud warning." This status indicates that the cardholder has reported the transaction as
Stripe dispute, also known as a chargeback, inquiry, or retrieval, happens when a cardholder questions a payment through their card issuer. An inquiry or retrieval may simply request more information about
To send Fundraise Up data to the Feathr Super Pixel, you'll need to add a couple of tags to Google Tag Manager (or equivalent) that will map Fundraise Up data and send it to the Feathr Super Pixel.
The
To ensure the security and integrity of online donations, Fundraise Up requires all websites using our platform to have a valid and up-to-date SSL (Secure Sockets Layer) certificate. An SSL certificate
The Donor Map is a feature in Fundraise Up that visually represents donor activity on an interactive map. It allows you to see the geographic distribution of your donors and the amounts they have contributed.
This resource provides answers to common questions about configuring your cookie banner, understanding the data collected by Fundraise Up cookies, managing user preferences, and ensuring compliance with
When it comes to accepting donations at events or in-person, many organizations rely on physical card readers to process payments quickly and securely. While Fundraise Up currently doesn't offer a physical
The Donor Portal is a valuable feature provided by Fundraise Up that allows supporters to manage their recurring plans, update their payment information, and view their donation history.
Automatic Synchronization