Platform basics
In Fundraise Up, each account user has access based on their email address and role-specific permissions. While users can manage their own notification settings, there may be times when you need to unsubscribe
When you connect your CRM to Fundraise Up, it enables you to seamlessly sync your supporter and donation data between the two platforms. This integration ensures that your CRM always has the most up-to-date
Unfortunately, there is no option for supporters to change their email address themselves in such cases. However, organizations can edit a supporter's email address from the Dashboard. To update the supporter's
The time zone shown in your Fundraise Up dashboard is the one set in the Account section of your account settings. It's important to set the correct time zone for your organization to ensure that all the
If the PayPal option isn't available in your checkout for recurring donations, there's a simple explanation: PayPal doesn't allow subscription payments by default.
PayPal cannot be used for recurring giving
If you've recently connected an integration between our platform and your CRM, you may have noticed that the integration is paused by default. This is because the automatic synchronization feature is turned
Fundraise Up's Questions checkout feature is designed to help charities collect important information from supporters during the checkout process. However, some supporters may be able to avoid answering
Fundraise Up automatically sends various emails to supporters to confirm their donations, provide receipts, and keep them informed about important information related to their contributions. As an organization,
If you have disconnected your 360MatchPRO integration with Fundraise Up, it can be easily restored. The process for reconnecting depends on the type of your 360MatchPRO account. To reconnect, you will
Weebly is an easy-to-use website building platform designed to help users quickly create and publish professional-looking websites with minimal effort. Follow the steps below to add the Fundraise Up installation