Platform basics
As an Organization Administrator in Fundraise Up, you should have the highest level of permissions to perform various actions within your account. However, if you encounter an error message indicating
If you've recently connected an integration between our platform and your CRM, you may have noticed that the integration is paused by default. This is because the automatic synchronization feature is turned
The Fundraise Up platform enables supporters to donate using cryptocurrency conveniently and securely, charging a 5% fee for processing crypto donations. This fee is not added to the donation amount but
Fundraise Up's Questions checkout feature is designed to help charities collect important information from donors during the checkout process. However, some donors may be able to avoid answering these
Fundraise Up automatically sends various emails to supporters to confirm their donations, provide receipts, and keep them informed about important information related to their contributions. As an organization,
While Fundraise Up doesn't currently support linking multiple Stripe accounts to one Fundraise Up account, we offer a flexible solution for organizations handling international donations through subaccounts.
You can easily correct supporter’s name in our Dashboard, for example if a donor has accidentally entered the wrong name during Checkout process. To do this, go to the Supporters tab and enter the current
If you have disconnected your 360MatchPRO integration with Fundraise Up, it can be easily restored. The process for reconnecting depends on the type of your 360MatchPRO account. To reconnect, you will
This guide is up to date with Joomla version 5.1.1. Joomla is an open-source content management system (CMS) written in PHP. This guide provides multiple methods to add the Fundraise Up installation code
When transitioning from your previous donation platform to Fundraise Up, it's crucial to implement 301 permanent redirects to ensure a smooth user experience and maintain your search engine optimization

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