We understand that sometimes you may need to reissue a receipt for a donation, whether when there is a mistake in the donor's name or when you need to change the campaign for the receipt and want the new

As a donation platform, Fundraise Up charges a platform fee to process donations made through our checkout. If you're a charity using Fundraise Up to collect donations, you may be wondering whether the

The Questions feature is a useful tool for obtaining information from donors during Checkout, Fundraisers, and Virtual Terminal. You can manage and create questions from the Settings section of your Fundraise

Fundraise Up account default option uses machine learning to determine when to set a recurring plan's status to Failed after charge attempts have been made, helping organizations to avoid unnecessary charges

If the PayPal option isn't available in your checkout for recurring donations, there's a simple explanation: PayPal doesn't allow subscription payments by default. PayPal cannot be used for recurring giving

In Fundraise Up, recurring plans that encounter a failed charge will be put into a "retrying" status. But what happens next, and can the failed charge be retried? If a charge on a recurring donation plan

You can easily correct supporter’s name in our Dashboard, for example if a donor has accidentally entered the wrong name during Checkout process. To do this, go to the Supporters tab and enter the current

Currently, we're only processing online donations. We do not have the option to record checks and cash gifts, but you can add such donations manually in your CRM. At Fundraise Up, we are concentrated on

HubSpot CMS is a powerful, easy-to-use content management system (CMS) designed to help businesses create, manage, and optimize content across multiple channels. Follow the steps below to add the Fundraise

Joomla is an open-source content management system (CMS) written in PHP. Here’s how to add the Fundraise Up installation code to your Joomla website. You will need to embed your Fundraise Up installation