You may have noticed that the payout amount for a donation sometimes differs from what you might expect based on the donation amount and fees. Here's why this happens and how payout amounts are calculated:

Content Security Policy (CSP) is a security standard introduced by the World Wide Web Consortium (W3C) to help prevent cross-site scripting (XSS), clickjacking, and other code injection attacks resulting

When processing donations through Fundraise Up, you may occasionally encounter a donation with the status "Early fraud warning." This status indicates that the cardholder has reported the transaction as

Stripe dispute, also known as a chargeback, inquiry, or retrieval, happens when a cardholder questions a payment through their card issuer. An inquiry or retrieval may simply request more information about

There are various situations where you may need to reissue a receipt for a donation, such as correcting a mistake in the donor's name or updating the campaign name on the receipt. Fundraise Up automatically

To minimize the risk of fraudulent activities via our checkout, we suggest establishing a minimum donation amount. Even though we have a dependable and consistent system in place for detecting suspicious

To send Fundraise Up data to the Feathr Super Pixel, you'll need to add a couple of tags to Google Tag Manager (or equivalent) that will map Fundraise Up data and send it to the Feathr Super Pixel. The

This guide will help you create a comprehensive financial report that combines payout information from Stripe with donation data from Fundraise Up. As of October 11, 2023, Fundraise Up has updated its

To ensure the security and integrity of online donations, Fundraise Up requires all websites using our platform to have a valid and up-to-date SSL (Secure Sockets Layer) certificate. An SSL certificate

1. Why can't I find certain Campaigns when creating a Fundraiser or Element? Campaigns with cryptocurrency payments enabled are currently not available for Fundraiser creation. 2. How do I record offline