If a recurring donation plan has been canceled, it is still possible to restart it. This article will guide you through the process of renewing a canceled recurring plan using either the Fundraise Up Dashboard

When a recurring donation reaches its predetermined limit (set in the Virtual Terminal), the following occurs: No new charges are made. The Dashboard no longer displays information about the next installment

When organization user set up recurring donations through Fundraise Up's Virtual Terminal with a specific end date, they might wonder what happens if the final installment falls on the same day as the

If you have ever tried to edit a recurring plan or activate a previously canceled recurring plan, you may have noticed a checkbox labeled Process a payment now. This checkbox can be a bit confusing, so

When a supporter disputes an installment from their recurring plan and the dispute is resolved in the supporter's favor, certain actions take place depending on the disputed payment's position in the payment

In Fundraise Up, each account user has access based on their email address and role-specific permissions. While users can manage their own notification settings, there may be times when you need to unsubscribe

When you connect your CRM to Fundraise Up, it enables you to seamlessly sync your supporter and donation data between the two platforms. This integration ensures that your CRM always has the most up-to-date

Unfortunately, there is no option for donors to change their email address themselves in such cases. However, organizations can edit a donor's email address from the Dashboard. To update the donor's email

If the PayPal option isn't available in your checkout for recurring donations, there's a simple explanation: PayPal doesn't allow subscription payments by default. PayPal cannot be used for recurring giving

If you've been testing a donation form and are seeing a reminder that keeps popping up, deleting the website's cookies will remove the reminder. Here's how to do it in different browsers: Google Chrome: