Profile settings
Manage your profile, team access, and email notifications from your Fundraise Up settings.
User-related settings in Fundraise Up span three areas. Your profile is where you update personal details, change your password, and set up two-factor authentication. Team settings control who can access the Dashboard and what each of the six roles allows them to do. Notification preferences let each user choose which email alerts they receive — donations, recurring plans, Fundraisers, reports, and system issues.
Profile
The Profile page (Settings > Profile) is where you update your personal details: name, email address, and password.
Two-factor authentication (2FA)
Two-factor authentication (2FA) adds a second verification step at login. With 2FA on, Fundraise Up asks for a code from your mobile device or authenticator app in addition to your password — so your account stays protected even if someone obtains your password.
Any user can enable 2FA for their own account. Organization Administrators can also make it required for everyone in the organization.
User roles
Each Fundraise Up user has a role that controls their access to Dashboard areas and settings. Fundraise Up has six roles: Organization Administrator, Campaign Administrator, Configuration Manager, Support Specialist, Virtual Terminal Specialist, and View only.
Organization Administrators manage users and assign roles from Settings > Team.
Dashboard email notifications
Fundraise Up sends email notifications to help your team track activity. Each user sets their own preferences from Settings > Notifications — so team members only receive alerts relevant to their role.
Notifications cover donations, recurring plans, Fundraisers, summary reports, and system issues.