There are many sections in the Fundraise Up platform where you can upload your own images. This guide includes the minimum sizes for images and where exactly each image can be added. Note that there are no maximum sizes for any images, and any aspect ratio is permitted provided the image meets the minimum size requirements.
Account
On the Account settings page in the Dashboard, you can set your organization’s default logo. This logo will be used as the default logo for the Checkout modal, Campaign Page and Donor Portal.
Logo
| Minimum size | 120×120 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Receipt
On the Receipt settings page in the Dashboard, you can set the logo that will be displayed on donation PDF receipts. You can also upload a signature image that will be displayed above the signature name on a receipt.
Logo
| Minimum size | 160×160 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Signature image
| Minimum size | 240×240 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Checkout modal
The Ask settings for each Checkout let you upload a custom main image and logo image that will be shown alongside the Checkout modal itself. To set these images, go to Campaigns > [Campaign name]> Checkout modal > Ask page.
Logo
| Minimum size | 100×100 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Main image
| Minimum size | 1032×578 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Campaign Page
You can upload visual content to customize your Campaign Page.
Logo
| Minimum size | 112 ×112 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Main image
| Minimum size | 1248 ×702 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Donor Portal
On the Donor Portal settings page in the Dashboard, you can set the browser icon (favicon) and the hero image that will be displayed in the Donor Portal.
Browser icon
| Minimum size | 32×32 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Hero image
Donor Portal main view hero image
| Minimum size | 1860×700 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Goal reached image
The Donor Portal image shown when a goal is reached. This image is chosen and uploaded on the P2P settings page of a campaign’s Checkout.
To set the hero image that’s displayed in the when a goal is reached for a P2P Fundraiser, visit the P2P settings page of the Checkout where you want to add it: Campaigns > [Campaign name] > P2P > Goal. This image will be displayed in the Donor Portal.
| Minimum size | 1860×580 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Emails
Many emails within Fundraise Up can be customized to include a custom logo and image. These images can be set for the entire organization and automatically applied to all Campaigns from the Emails settings page in the Dashboard. Alternatively, these images can also be set for each individual Campaign by going to Campaigns > [Campaign name] > Emails.
Logo
| Minimum size | 160×160 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Image
| Minimum size | 1160×436 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Tributes
Image collections
When the Tribute feature is enabled for a campaign’s Checkout, you have the option to let supporters send an e-card acknowledgment email that includes an image from our Image collections.
| Minimum size | 772×526 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Tribute e-card
When a supporter chooses to share their tribute with someone by email, the system sends this email. Users can change the picture in the Organization’s email settings or in the Campaign Settings.
| Minimum size | 772×526 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
P2P
When creating or editing a P2P fundraiser in the Dashboard, you can set the P2P campaign’s logo. This logo will be used as the default logo in the Checkout modal and Campaign Page, in the P2P elements, and in emails linked to that P2P fundraiser.
Logo
| Minimum size | 128×128 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
Elements
Image Card
This element displays an interactive card that features an image, text, and a button. The uploaded image is added to the top of the Image Card.
| Minimum size | 684 x 712px |
| Permitted file types | JPG, PNG, GIF (static image only) |
The popup element displays a call-to-action popup with a custom image, text, and donation button. The uploaded image is added to the top of the element.
| Minimum size | 960×540 px |
| Permitted file types | JPG, PNG, GIF (static image only) |
QR Code
The QR Code Element generates a code that, when scanned, directs supporters to a campaign’s checkout. Your uploaded image will be embedded in the center of the QR code.
| Minimum size | 100×100 px |
| Permitted file types | JPG, PNG, GIF (static image only) |