There are many sections in the Fundraise Up platform where you can upload your own images. This guide includes the minimum sizes for images and where exactly each image can be added.

Account

On the Account settings page in the Dashboard, you can set your organization’s default logo. This logo will be used as the default logo for Checkout and Donor Portal.

Logo

Receipt

On the Receipt settings page in the Dashboard, you can set the logo that will be displayed on donation PDF receipts. You can also upload a signature image that will be displayed above the signature name on a receipt.

Logo

Signature image

Checkout

The Ask settings for each Checkout let you upload a custom main image and logo image that will be shown alongside the Checkout itself. To set these images, go to Campaigns > [Campaign name] > Ask.

Logo

Main image

Donor Portal

On the Donor Portal settings page in the Dashboard, you can set the browser icon (favicon) and the hero image that will be displayed in the Donor Portal.

Browser icon

Hero image

Goal reached image

To set the hero image that’s displayed when a goal is reached for a P2P Fundraiser, visit the P2P settings page of the Checkout where you want to add it: Campaigns > [Campaign name] > P2P. This image will be displayed in the Donor Portal.

Emails

Many emails within Fundraise Up can be customized to include a custom logo and image. These images can be set for the entire organization and automatically applied to all Campaigns from the Emails settings page in the Dashboard. Alternatively, these images can also be set for each individual Campaign by going to Campaigns > [Campaign name] > Emails.

Logo

Image

Tributes

Image collections

When the Tribute feature is enabled for a campaign’s Checkout, you have the option to let donors send an e-card acknowledgment email that includes an image from our Image collections.

Tribute e-card

When a donor chooses to share their tribute with someone by email, the system sends this email. Users can change the picture in the Organization’s email settings or in the Campaign Settings.

P2P

When creating or editing a P2P fundraiser in the Dashboard, you can set the P2P campaign’s logo. This logo will be used as the default logo in the Checkout, in the P2P elements, and in emails linked to that P2P fundraiser.

Logo

Elements

Image Card

This element displays an interactive card that features an image, text, and a button. The uploaded image is added to the top of the Image Card.

Popup

The popup element displays a call-to-action popup with a custom image, text, and donation button. The uploaded image is added to the top of the element.

QR Code

The QR Code Element generates a code that, when scanned, directs supporters to a campaign’s checkout. Your uploaded image will be embedded in the center of the QR code.