Image guidelines

Your reference for common image sizes used in the platform

There are several areas within the platform where you can upload custom images. This guide includes the minimum recommended sizes for images and the areas where you should add them.

Account

On the Account settings page in the Dashboard, you can set your organization’s default logo. This logo will be used as the default logo for Checkout and emails.

Logo

Minimum resolution 120 x 120px
Recommended resolution 240 x 240 px
Allowed file types JPG, PNG, GIF (static image only)

Receipt

On the Receipt settings page in the Dashboard, you can set the logo that will be displayed on donation receipt PDFs. You can also upload a signature image that will be displayed above the signature name on a receipt.

Logo

Minimum resolution 160 x 160px
Recommended resolution 320 x 320px
Allowed file types JPG, PNG, GIF (static image only)

Checkout

You can set a custom main image and logo in the Ask settings of each Checkout.

The Ask settings for each Checkout enable you to upload a custom main image and logo image. To set these images, visit the Ask settings for each Checkout in Campaigns > [Example campaign] > Ask.

Logo

Minimum resolution 100 x 100px
Recommended resolution 200 x 200px
Allowed file types JPG, PNG, GIF (static image only)

Main image

Minimum resolution 940 x 529px
Recommended resolution 1,880 x 1,058 px
Allowed file types JPG, PNG, GIF (static image only)

Goal reached image

Donor Portal goal reached image. This image is configured on the P2P settings page of a Campaign’s Checkout.

To set the goal reached hero image for a Fundraiser, visit the P2P settings page of the Checkout where you want to add it: Campaigns > [Example campaign] > P2P. This image will be displayed in Donor Portal.

Minimum resolution 930 x 290px
Recommended resolution 1,860 x 580 px
Allowed file types JPG, PNG, GIF (static image only)

Donor Portal

Donor Portal main view hero image

On the Donor Portal settings page in the Dashboard, you can set the browser icon (favicon) and hero image that will be displayed in Donor Portal.

Browser icon 32 x 32px (minimum), 64 x 64px (recommended)
Hero image 930 x 408px (minimum), 1,860 x 816 px (recommended)
Allowed file types JPG, PNG, GIF (static image only)

Emails

Many emails within Fundraise Up can be customized to include a custom logo and image. These images can be set globally and applied to all Campaigns from the Emails settings page in Dashboard, or set for each each Campaign’s Checkout in Campaigns > [Example campaign] > Emails.

Logo 160 x 160px
Image 1160 x 652px
Allowed file types JPG, PNG, GIF (static image only)

Tributes

Image collections

When the Tribute feature is enabled for a Checkout, you have the option to enable donors to send an e-card acknowledgement email that includes an image from Image collections.

Image 880 x 600px
Allowed file types JPG, PNG, GIF (static image only)

 

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