Image guidelines
Your reference for common image sizes used in the platform
There are several areas within the platform where you can upload custom images. This guide includes the minimum recommended sizes for images and the areas where you should add them.
Account
On the Account settings page in the Dashboard, you can set your organization’s default logo. This logo will be used as the default logo for Checkout and emails.
Logo
Minimum resolution | 120 x 120px |
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Recommended resolution | 240 x 240 px |
Allowed file types | JPG, PNG, GIF (static image only) |
Receipt
On the Receipt settings page in the Dashboard, you can set the logo that will be displayed on donation receipt PDFs. You can also upload a signature image that will be displayed above the signature name on a receipt.
Logo
Minimum resolution | 160 x 160px |
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Recommended resolution | 320 x 320px |
Allowed file types | JPG, PNG, GIF (static image only) |
Checkout
You can set a custom main image and logo in the Ask settings of each Checkout.
The Ask settings for each Checkout enable you to upload a custom main image and logo image. To set these images, visit the Ask settings for each Checkout in Campaigns > [Example campaign] > Ask.
Logo
Minimum resolution | 100 x 100px |
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Recommended resolution | 200 x 200px |
Allowed file types | JPG, PNG, GIF (static image only) |
Main image
Minimum resolution | 940 x 529px |
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Recommended resolution | 1,880 x 1,058 px |
Allowed file types | JPG, PNG, GIF (static image only) |
Goal reached image
Donor Portal goal reached image. This image is configured on the P2P settings page of a Campaign’s Checkout.
To set the goal reached hero image for a Fundraiser, visit the P2P settings page of the Checkout where you want to add it: Campaigns > [Example campaign] > P2P. This image will be displayed in Donor Portal.
Minimum resolution | 930 x 290px |
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Recommended resolution | 1,860 x 580 px |
Allowed file types | JPG, PNG, GIF (static image only) |
Donor Portal
Donor Portal main view hero image
On the Donor Portal settings page in the Dashboard, you can set the browser icon (favicon) and hero image that will be displayed in Donor Portal.
Browser icon | 32 x 32px (minimum), 64 x 64px (recommended) |
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Hero image | 930 x 408px (minimum), 1,860 x 816 px (recommended) |
Allowed file types | JPG, PNG, GIF (static image only) |
Emails
Many emails within Fundraise Up can be customized to include a custom logo and image. These images can be set globally and applied to all Campaigns from the Emails settings page in Dashboard, or set for each each Campaign’s Checkout in Campaigns > [Example campaign] > Emails.
Logo | 160 x 160px |
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Image | 1160 x 652px |
Allowed file types | JPG, PNG, GIF (static image only) |
Tributes
Image collections
When the Tribute feature is enabled for a Checkout, you have the option to enable donors to send an e-card acknowledgement email that includes an image from Image collections.
Image | 880 x 600px |
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Allowed file types | JPG, PNG, GIF (static image only) |