Step 5: Emails

In this step, you will customize the emails for your Fundraise Up account.

By default, Fundraise Up sends transactional emails for donations, Fundraisers, and actions that a donor needs to take. These emails can be customized from your Fundraise Up account in two places:

  • Account level: Modifying emails from the Settings area in the Dashboard applies customizations at the account level. The customizations are used as the default options for new Campaigns.
  • Campaign level: For each Campaign, you have the option to customize emails. Changes made in this view will override customizations applied at the account level.

To get started, we recommend customizing emails at the account level. This way, you can establish basic customizations that will work well as the default settings for newly created Campaigns.

As you create additional campaigns designed for appeal or channel-specific uses, you can modify the Campaign-level email settings to include use-case specific customizations.

Continue to Step 6: Donor Portal →